Summary
Overview
Work History
Education
Skills
Timeline
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Kaiyah Josette Taijeron

Talofofo

Summary

Adept at managing high-stakes situations, demonstrated through rigorous training as a Boatswain's Mate with the USN and excelling in customer-focused roles at Don Don Donki and Bank Pacific. Specializes in firefighting equipment use and exceptional customer service, achieving significant improvements in client satisfaction and operational efficiency. Skilled in banking software and fostering student growth, embodying professionalism and courtesy across diverse fields. Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun.

Overview

2
2
years of professional experience

Work History

Boatswain's Mate

USN
12.2022 - Current
  • Trained deck division personnel in upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment.
  • Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance.
  • Oversaw cargo handling and inspected anchoring, mooring, fueling, towing, and transferring of personnel and cargo.
  • Handled landing signalman responsibilities on air-capable ships and as coxswain on RHIB (rigid-hulled inflatable boast).

Cashier

Don Don Donki
04.2024 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Bank Teller

Bank Pacific
09.2023 - 04.2024
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
  • Counted and packaged currency and coins.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Educated customers on use of banking website and mobile apps.
  • Logged cashier's checks and other transactions to maintain accurate account records.

Substitute Teacher, K-5

GDOE
11.2022 - 05.2023
  • Managed daily classroom routines efficiently, promoting a structured environment conducive to learning.
  • Established clear expectations for behavior and consistently enforced consequences in order to maintain an orderly classroom conducive to learning.
  • Enhanced classroom management skills by implementing clear expectations and consistent consequences for behavior.
  • Developed strong relationships with students, fostering a positive learning environment that promoted academic growth.
  • Participated in professional development opportunities to stay current on best practices in education and improve teaching techniques.
  • Provided individualized support to students struggling academically, tailoring instruction to meet their unique needs.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Supervised lunchroom and recess activities.

Education

High School Diploma -

Southern High School
Santa Rita, Guam
06.2022

Skills

  • Firefighting Equipment Use
  • Personal Survival Techniques
  • Knot Tying Proficiency
  • Teaching Diverse Learners
  • Multi-Subject Instruction
  • Student Engagement
  • Customer Service
  • Work Ethic and Integrity
  • Time management skills
  • Cash Handling
  • Professionalism and Courtesy
  • Deposit and withdrawal management
  • Banking Software Familiarity

Timeline

Cashier

Don Don Donki
04.2024 - 07.2024

Bank Teller

Bank Pacific
09.2023 - 04.2024

Boatswain's Mate

USN
12.2022 - Current

Substitute Teacher, K-5

GDOE
11.2022 - 05.2023

High School Diploma -

Southern High School

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Kaiyah Josette Taijeron