Karina Artero

Receptionist in the main office

• Maintained cleanliness of the reception area to create a welcoming atmosphere for visitors and employees alike
• Answered multi-line phone system and enthusiastically greeted callers.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

Secretary to the Director of DYA

• Maintained and managed electronic filing systems and categorized documents, alongside other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.

Elementary and Middle School Tutor

• Provided homework assistance using specific curriculum and materials.
• Supported students with helpful study habits and exam strategies.
• Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Thrift Store Worker

• Worked alongside other volunteers to maintain a tidy and organized environment to comply with cleanliness standards.
• Boosted customer satisfaction by optimizing store layouts and provided quick and useful responses to any customer inquiry.
• Aided in creating the outdoor space for the store where seeds along with decorative plants are sold.

Teacher's Assistant

• Offered additional oversight for the teacher by reinforcing concepts taught by class teacher in small groups or by one-on-one sessions.
• Supported classroom maintenance and upkeep, organizing books, and materials.
• Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives