Karina Cecile Santos
Barrigada
Summary
Proactive and goal-oriented professional with excellent customer service, time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Shop Owner
KC Beauty Bar
05.2021 - Current
- Managed daily operations, ensuring high-quality customer service and satisfaction.
- Developed marketing strategies to increase brand visibility and attract new clients.
- Oversaw inventory management, optimizing stock levels and reducing waste.
Receptionist
Salina's Beautiworks
05.2021 - 04.2024
- Managed front desk operations, ensuring a welcoming environment for clients and visitors.
- Coordinated appointment scheduling, optimizing daily schedules for efficiency and client satisfaction.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately..
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.
Real Estate Agent
RPG
03.2019 - 06.2022
- Negotiated property sales and leases, ensuring favorable terms for clients.
- Developed and maintained strong client relationships through effective communication.
- Coordinated property showings, open houses, and client meetings to enhance engagement.
- Managed office communications, ensuring timely responses to inquiries and efficient information flow.
Owner
Tasty Treats of Guam
04.2014 - 01.2020
- Oversaw financial management, including budgeting, forecasting, and expense tracking for profitability.
- Established vendor relationships to secure quality supplies while negotiating favorable terms.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Assisted in inventory management to maintain adequate supply levels for wholesale products.
- Oversaw daily operations, ensuring smooth functioning of product production, packaging, and deliveries to vendors.
Education
Real Estate License - Real Estate
N.I.C.E. School
Tamuning, Guam01-2019
Associate of Arts - Baking And Pastry
Art Institute of Seattle
Seattle, Washington12-2005
High School Diploma -
Notre Dame High School
Talafofo, Guam01-2002
Skills
- Operations management
- Financial management
- Administrative oversight
- Marketing experience
- Customer service expertise
- Administrative support
- Microsoft Word
- Strong problem solver
- Professional communication
- Records management
- Resourceful
- Multi-tasker
- Time management
Timeline
Shop Owner
KC Beauty Bar
05.2021 - Current
Receptionist
Salina's Beautiworks
05.2021 - 04.2024
Real Estate Agent
RPG
03.2019 - 06.2022
Owner
Tasty Treats of Guam
04.2014 - 01.2020
Real Estate License - Real Estate
N.I.C.E. School
Associate of Arts - Baking And Pastry
Art Institute of Seattle
High School Diploma -
Notre Dame High School