Kassidy Arriola
Tamuning
Summary
Developed strong customer service and conflict resolution skills in fast-paced, high-pressure environment. Seeking to transition into new field where these skills are valuable. Dedicated to delivering exceptional service and ensuring positive experiences for all clients.
Overview
6
6
years of professional experience
Work History
Childcare Provider
Ciera Arriola
11.2022 - Current
- Continues to develop a strong relationships with employer, providing regular updates on child progress and establishing trust.
- Sanitizes dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assists in potty training and other daily hygiene activities to support child development.
- Develops age-appropriate activities and crafts to engage child.
- Supports emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Promotes healthy eating habits by preparing and serving nutritious meals and snacks.
- Strengthens children's early literacy and math skills with engaging, educational activities.
- Administers medication following instructions from parents and physicians.
- Supports emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Enforces rules and managed behavior through developmentally appropriate discipline.
- Implements daily routines to establish consistency, helping children transition smoothly between activities.
Customer Sales Associate
DFS Galleria
11.2018 - 02.2019
- Greeted customers and provided outstanding customer service.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Collaborated with sales team to promote new personalization services and product offerings, ultimately increasing company revenue.
- Assisted in inventory management, ensuring accurate stocking levels and timely replenishment of merchandise.
- Provided excellent customer service by answering inquiries about order status, pricing, and options available for customization purposes.
- Managed cash handling procedures accurately, maintaining proper accountability for daily financial transactions.
- Utilized point-of-sale systems efficiently, ensuring accurate transactions and minimizing errors.
- Answered questions about store policies and addressed customer concerns.
- Recorded accurate and efficient records in customer database.
Education
No Degree -
Guam Community College
Mangilao , GuamHigh School Diploma -
Lighthouse Christian Academy
Tennessee06-2016
Skills
- Patience and empathy
- Strong work ethic
- Childcare
- Customer service
- Teamwork and collaboration
- Problem-solving
Timeline
Childcare Provider
Ciera Arriola
11.2022 - Current
Customer Sales Associate
DFS Galleria
11.2018 - 02.2019
No Degree -
Guam Community College
High School Diploma -
Lighthouse Christian Academy
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