Overview
Work History
Education
Skills
Timeline
References
Generic

Keith C. Quintanilla

Haganta

Overview

2026
2026
years of professional experience

Work History

Stocker

Nine West Outlet

- stock merchandise

- check physical inventory and listing of company merchandise.

- work with customers to ensure their needs are fulfilled.

​

Patient Service Representative

American Medical Center
06.2021 - Current
  • Assisted patients with appointment scheduling and registration processes.
  • Managed patient inquiries through phone and in-person communications.
  • Collaborated with healthcare providers to ensure accurate patient information flow.
  • Educated patients on services, insurance options, and payment methods.
  • Assisted and screened patients during the Covid-19 Pandemic ensuring the safety of clinical and clerical staff.
  • Assisted in collecting medical specimen and inputting data.

Field Technician

DOCOMO PACIFIC
.1 -1 - .1 -1

- Install coaxial cables, splitters and antennae in various hotels and major businesses.

-Install coaxial cables, splitters and antennae on cell towers and monopoles in various locations on Guam and Saipan.

-assist with power and electrical hardwiring on powerbays and various equipment.

-assist with metal fabrication, foundation construction and miscellaneous projects.

  • Installed and maintained telecommunications equipment to ensure optimal network performance.
  • Conducted routine inspections and troubleshooting of field systems to enhance reliability.
  • Operated diagnostic tools to analyze connectivity issues, providing actionable solutions for clients.
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Operated an assortment of different power tools to ensure proper installation.

Cargo Checker

D.G.S.
.1 -1 - .1 -1

- Opened and inspected shipping containers incoming and outgoing port entry.

- Inspected and photographed new vehicles to ensure condition upon arrival.

Contract Leader

Paul's Roving Services
.1 -1 - .1 -1

- Managed and monitored chassis inventory via listing.

- Filed chassis registrations, safety inspections and other documents.

- Safety inspected chassis prior to re-registration to ensure safe operation on roads.

- Prepped and installed all documents, tags and licence plates on newly registered chassis.

- Identified and reported invasive species found aboard containers.

Cashier

Pops Bakery
.1 -1 - .1 -1
  • Processed customer transactions accurately and efficiently at point-of-sale.
  • Assisted customers with product selections and inquiries to enhance shopping experience.
  • Maintained cleanliness and organization of bakery displays to attract customers.
  • Handled cash register operations, ensuring balanced cash drawer at shift end.

Bagger

DECA
.1 -1 - .1 -1
  • Packaged products accurately, ensuring compliance with safety standards.
  • Assisted in maintaining cleanliness and organization of checkout area.
  • Collaborated with team members to enhance workflow during peak hours.
  • Engaged with customers to provide exceptional service and resolve inquiries.
  • Worked together with cashiers to guarantee customer satisfaction.

Courier

Runnig Man Express
03.2016 - 08.2021
  • Greeted recipients, delivered packages and parcels and acquired
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Accepted cash, credit or debit cards and business checks using mobile payment system for quick and efficient payment processing.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Developed strong interpersonal and communication skills from interacting professionally with all stakeholders including dispatchers, upper management and peers.
  • Maintained clean and orderly appearance while on shift.
  • Reported customer questions, issues and complaints to management.
  • Answered customer inquiries regarding shipments and provided updates on package arrival.

Education

High School Diploma -

Southern High School
Santa Rita, Guam
2012

Skills

  • - Works extremely well with people
  • - Able to lift 50 pounds
  • Persistent and willing to take the proper measures to ensure efficient job completion
  • Willing to learn
  • Positive attitude
  • Customer service
  • Friendly and personable
  • Customer relationships
  • Customer assistance
  • Clear communication
  • Flexible schedule
  • Energetic and outgoing
  • Critical thinking
  • Motivated team player

Timeline

Patient Service Representative

American Medical Center
06.2021 - Current

Courier

Runnig Man Express
03.2016 - 08.2021

Stocker

Nine West Outlet

Field Technician

DOCOMO PACIFIC
.1 -1 - .1 -1

Cargo Checker

D.G.S.
.1 -1 - .1 -1

Contract Leader

Paul's Roving Services
.1 -1 - .1 -1

Cashier

Pops Bakery
.1 -1 - .1 -1

Bagger

DECA
.1 -1 - .1 -1

High School Diploma -

Southern High School

References

Rita Angoco - P.O. Box 8344 Agat, Guam 96928 - (671) 687-3669

Teresa Ogo - 1026 Cabras highway Suite 115 Piti, Guam 96915 - (671) 475-5982)


Keith C. Quintanilla