Kingtol B Arurang
Hagatna,GU
Summary
As a Crew Leader at Dewitt, I excelled in mentoring and optimizing team productivity, significantly enhancing project outcomes. My expertise in Jobsite Safety and Crew Management, coupled with a knack for fostering customer satisfaction, underscored my ability to lead by example and drive team success.
Overview
15
15
years of professional experience
Work History
Crew Leader
Guam pak express
Harmon, GU
07.2024 - Current
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Reviewed blueprints and plans prior to beginning a job to ensure accuracy of measurements and specifications.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Organized inventory of supplies necessary for job completion; ordered additional materials when needed.
- Suggested changes in working conditions and use of equipment to increase crew efficiency.
- Performed demanding physical work over extended periods and modeled positive attitude.
Ramp Agent
Mcgee
Seattle , WA
03.2024 - 06.2024
- Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Assisted passengers with special needs or requests regarding their baggage.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Conducted thorough inspections of baggage and cargo for security compliance.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
Crew Leader
Dewitt
Harmon, GU
05.2010 - 02.2024
- Mentored newly hired crew members to prepare each for job roles.
- Delegated daily tasks to team members to optimize group productivity.
- Managed multiple employees in various job tasks throughout phases of project completion.
- Monitored task completion to meet company standards for performance.
- Organized crew placement per job function when assigning work.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Gained independent working skills and guided and mentored less experienced team members.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Demonstrated best safety practices working at heights and lifting various objects.
Education
High School Diploma -
Simon Sanchez High School
Yigo Guam05-2005
Skills
- Crew Management
- Crew oversight
- Jobsite Safety
- Multitasking and Organization
- Heavy Lifting
- Customer Relationship Management (CRM)
Timeline
Crew Leader
Guam pak express
07.2024 - Current
Ramp Agent
Mcgee
03.2024 - 06.2024
Crew Leader
Dewitt
05.2010 - 02.2024
High School Diploma -
Simon Sanchez High School