Sales Associate Cashier with 6 years experience in retail settings. Responsible and hardworking customer service provider dedicated to providing guests with a satisfying experience.
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
7
7
years of professional experience
Work History
Crew Member
McDonald's Restaurant
03.2025 - 07.2025
Delivered exceptional customer service in high-volume environment, ensuring customer satisfaction.
Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
Collaborated with team members to maintain cleanliness and organization of work areas.
Managed inventory levels, restocking supplies as needed to optimize service delivery.
Monitored food quality and presentation standards, ensuring compliance with health regulations.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Sales Associate/ Cashier
YCO CORPORATION
09.2018 - 12.2024
Responsible for receiving, inputting inventory.
Transacting Purchase Orders from Government/ Private businesses.
Greet an average of 50-100 customers per day as well as initiating conversations to assess the customer’s individual needs and provide quality service.
Directing customers to appropriate merchandise and store locations.
Can operate ROCKSOLID System to complete sales and process customer transactions.
Demonstrate extensive product knowledge and give personalized recommendations to meet customer needs.
Checking aisles regularly to locate and correct problems such as spills and unorganized displays.
Education
High School Graduate -
Kagman High School
05.2016
Certificate of completion - Hotel & Restaurant Operations and Services
NMTI HOTEL & RESTAURANT
07.2015
Criminal Justice
Northern Marianas College
Saipan
05-2027
Skills
Cash Handling
Proficient in Microsoft Office (Word, Excel, Powerpoint)
Customer Engagement
Customer Service
Issue Refunds
Teamwork
Display preparation
Payment processing
Operate Cash registers
Multi-task and work well under pressure
Flexible schedule
Timeline
Crew Member
McDonald's Restaurant
03.2025 - 07.2025
Sales Associate/ Cashier
YCO CORPORATION
09.2018 - 12.2024
Certificate of completion - Hotel & Restaurant Operations and Services