Laurie Sablan
Sinajana,Guam
Summary
Dynamic and results-oriented professional with a proven track record at Dominos Pizza Inc., adept in enhancing customer satisfaction through timely and accurate deliveries. Skilled in GPS navigation and maintaining positive customer relationships, I excel in high-pressure environments. Demonstrates exceptional teamwork and a positive attitude, significantly improving delivery efficiency and service standards.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Dominos Pizza Inc.
08.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Waitress Trainee
Olive Garden Restaurant
04.2024 - 06.2024
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
General Helper
Pacific Human Resources Services
04.2024 - 06.2024
- Arrived for work at scheduled time, properly dressed and ready to contribute to team success.
- Kept work areas clean and organized.
- Improved workplace safety by maintaining a clean and organized work environment.
- Mopped, brushed and spread paints, cleaning solutions or other compounds over surfaces to clean or provide protection.
Cashier
Kmart Corporation
12.2023 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Southern High School
Santa Rita, Guam06.2013
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Dependable and reliable
- Map reading and navigation skills
- GPS Operation
- Delivery recordkeeping
- Dispatch Communication
- Order Verification
- Vehicle Maintenance
- Defensive Driving
- Mileage Tracking
- Payment Collection
music
I like listening to music because it calms me, it makes me feel like myself. I love the instrumental background with high pitch voices.
Timeline
Waitress Trainee
Olive Garden Restaurant
04.2024 - 06.2024
General Helper
Pacific Human Resources Services
04.2024 - 06.2024
Cashier
Kmart Corporation
12.2023 - 04.2024
Delivery Driver
Dominos Pizza Inc.
08.2021 - Current
High School Diploma -
Southern High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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