LaVonne Tucker

• I have worked on submersible pumps, jet pumps, constant pressure systems, pressure tanks, many filtration systems and used a boom truck for pulling well pumps. The following skills are what I used and learned being a well service technician and later my responsibilities as a supervisor.
• Troubleshoot & repair residential and commercial water pumping systems and water wells.
• Perform routine mechanical maintenance work on service trucks and equipment.
• Install new water pumping systems and safely wire electrical pumping systems (controllers, tanks, pressure sensors).
• Size pumps for various applications and sell pumping equipment that suits the customer’s needs.
• Fill out job worksheets, time cards, driving logs, daily inspections and all other paperwork properly.
• Keep service truck neat, clean & always stocked with supplies.
• Operate pump hoist trucks with 3-ton to 5-ton lifting capacity.
• Fish out dropped pumps and install and read water flow meters.
• Use of basic electrical, plumbing and mechanical skills.
• Assist well & pump service lead in maintenance and repairs and other duties as assigned.
• Must have good sales skills and make sure the customer is happy before you leave the job site.
• Set up on job site, keep work site clean and orderly, break down, clean up and demobilize work site, taking customer and their property into consideration.
• Be responsible for trucks, equipment, mechanics, safety regulations, paperwork & logbooks on a daily basis.
• Abide by safety and personal protective and equipment policies & procedures.
• Work long hours (12-14 hrs) as needed, work out of town and weekends.
• Take night and weekend service calls as needed when on call.
• Running new water lines, making repairs to water lines.
• Some excavation work performed on most jobs.
• I accomplished many hours operating a Kubota mini excavator over the course of 6 years.
• I was responsible for a team of employees on job as well as training them.

• Assisting walk-in customers with ordering or finding items they need.
• Answering phone calls, taking orders or payments over the phone.
• Receiving freight when freight arrives.
• Organizing customer orders - sorting, packing, and labeling.
• Assisting coworkers in loading delivery trucks.
• Completing regular cycle counts of inventory.
• Put product away after it has been received and checked.
• Calling vendors and confirming or checking on purchase orders. Make sure pricing is correct, the item had been shipped, and get tracking if shipped UPS of FEDEX.
• Occasionally getting out of store to make emergency deliveries.
• Go to, or complete training in store as needed.
• Check store email and personal company email regularly for important information, vendor order confirmations, order placements by customers, or any other needs customers and other stores need and responding in timely manner with professionalism and gratitude.
• Driving a forklift on days when freight arrives using proper safety precautions.
• I have completed an introduction to fasteners class. I traveled to Denver to complete the class.
• I have obtained much knowledge from trainings and customers about our industry and fasteners.

Responsibilities for Service Writer:

• Service Advisor to assist our customers with their vehicle needs.
• Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle.
• Consult with customer on applicable service specials. Service Advisors prioritize required services, and be prepared to provide options upon request.
• Document declines for services and ask for follow-up on future service considerations
• Service Advisors remain involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Spend quality time building relationship with the customer.
• Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle.

Skills Used:

• Answering phone calls
• Excellent ability to multitask
• Coding/decoding of ADP program for billing, building Repair Orders, data entry for every guest, and proper work information entry per technician request.
• Communication skills are a must in this industry with guests and coworkers.
• Dispatching technicians to jobs
• Warranty knowledge
• Parts knowledge or ability to find out
• Some Mechanical knowledge a must
• Ability to learn quickly

Responsibilities for Business Development Center:

• Answering calls and transferring guests to Service Advisors
• Calling guests about their appointment
• Calling guests letting them know parts are in for their vehicles.
• Cashiering
• Computer Skills used while scheduling guests and updating appointments as well as guest information
• Communication with all service employees a must.
• Data entry

Key Responsibilities of an AV Flight Line Technician:

• Aircraft Servicing: Fueling, lubricating, and providing other fluids, oxygen, or nitrogen as needed.
• Aircraft Movement: Guiding, towing, and parking aircraft.
• Ground Support Equipment: Operating and maintaining ground support vehicles like fuel trucks, tow tugs, and stair trucks.
• Customer Service: Greeting pilots and crews, providing assistance, and maintaining a professional demeanor.
• Safety and Compliance: Adhering to safety regulations and procedures, and ensuring the safe operation of aircraft and ground support equipment.
• Cleanliness and Maintenance: Maintaining the cleanliness of the ramp area and hangars.
• Communication: Using two-way radios and other communication methods to coordinate with pilots, supervisors, and other airport personnel.
• Documentation: Keeping records of services performed and any issues encountered. This includes logging fuel cleanliness and inspecting the fuel tanks and trucks for contaminants.

Key Responsibilities:

• Customer Service: Checking in passengers, assisting with boarding, answering questions, and providing general support.
• Baggage Handling: Loading and unloading baggage on and off aircraft, sorting baggage, and assisting with lost and found.
• Ramp Operations: Marshaling aircraft, directing vehicles, and ensuring the safe operation of ground service equipment (GSE).
• Other Duties: May include verifying travel documents, handling special needs passengers, and assisting with flight operations. Often communication with flight crew to verify manifest, fuel, luggage weights and quantity, and any other needs for the crew and the aircraft.

• Responsibilities
• Plant grass seed.
• Cover all seeded areas with straw.
• Water all seeded areas.
• Move rocks and other misc. debris from driveways and other areas needing to be planted.
• Pick-up and drop-off all welding machines needing serviced in Grand Junction.
• Work all horses.
• Medicate all horses as directed: worming, melanoma, etc.

• Responsibilities
• Let all dogs out of their assigned runs into outdoor runs to get exercise.
• Rinse, disinfect, scrub, and rinse again all dog runs inside and outside.
• Feed all dogs both A.M. and P.M. shifts
• Feed all cats both A.M. and P.M. shifts
• Rinse and disinfect all cat kennels.
• Clean all litter boxes.
• Wash and dry all laundry (towels, beds, and blankets) for boarding animals.
• Give all pets medications as directed.
• I helped with some grooming when needed.

• Responsibilities
• Stack, load, and unload bales of hay ranging from 50lbs to 100lbs.
• Work all horses.
• Train 3 year old filly.
• Operate and do all needed maintenance on all four wheelers and the tractor.
• Work irrigation in all fields for grazing horses.
• Snow removal.
• Lawn and barn maintenance.

• Responsibilities
• Customer Service. FIRST.
• Work all merchandise into planograms.
• Work all packdown in the department.
• Train on all product knowledge in each department.
• Put all returns away in the department.
• Bay maintenance.
• Train new employees in department operations and maintenance.
• Licensed in driving all lift trucks; Reach, Forklift, Electric Pallet Jack, and Order Picker.

• Responsibilities
• Bathe, dry, and brush all dogs.
• Clip certain dogs needing specific grooming.
• Clean all kennels and dryers.
• Vacuum and mop entire shop at the end of the day.
• Dust all merchandise.
• Run front register when clients come to pick up their pets.
• Schedule all clients for grooming and/or day care.