Leah Rikrik
Dededo,GU
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Overview
3
3
years of professional experience
Work History
Front Desk Clerk
GFFI
Dededo
03.2020 - 07.2023
- Enhanced guest satisfaction by promptly and professionally addressing inquiries and concerns.
- Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Education
Associate Of Science - Medical Assisting
Guam Community College
Mangilao Village, Guam05.2018
Skills
- Multi-Line Phone Systems
- Time Management
- Problem-Solving Skills
- Mail Routing
- Complaint Resolution
- Multitasking Abilities
- Microsoft Office
- Decision Making
- Listening Skills
- Customer Service
- Word Processing
Timeline
Front Desk Clerk
GFFI
03.2020 - 07.2023
Associate Of Science - Medical Assisting
Guam Community College
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