Leanza Joy Selvidge
Barrigada,Guam
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Municipal Clerk
Sinajana Mayor's Office
Sinajana, Guam
03.2017 - Current
- Prepares numerous verifications for constituents to proper agencies.
- Collaborated with community leaders, organizations and public agencies to promote programs within community.
- Communicated and maintained personal contact with parents or guardians to discuss achievements and behavior concerns.
- Created and coordinated staff schedules, daily activity schedules and field trips, maintaining proper staffing levels.
- Managed training camp staff on program and procedures.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Provided individuals and families with information and resources to connect with available programs.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Managed daily operations of the childcare center, including overseeing staff and ensuring compliance with applicable laws and regulations.
- Developed and implemented policies and procedures for the center to ensure safety and quality standards are met.
- Ensured compliance with all relevant laws, regulations, licensing requirements and health and safety standards.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Performed data entry into computer systems to update databases with current information.
- Managed daily registration process for all campers including collecting fees and paperwork.
- Ensured that all camper files were properly completed with medical forms, emergency contacts information and other important documents prior to their arrival at camp.
- Ensured all necessary paperwork is completed accurately and submitted in a timely manner.
- Handled customer service inquiries from parents regarding their children's needs or experiences at the center.
- Kept up-to-date on changing regulations related to running a childcare center.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Assigned tasks and work hours to staff.
- Scheduled and coordinated events and activities.
- Developed and implemented program activities according to established goals and objectives.
- Managed camp staff in facility.
- Managed and process paperwork for childcare facility.
- Conducted staff meetings in compliance for camp polices and procedures.
Payroll Clerk
Department of Labor (Assigned to Department of Administration)
Tamuning, Guam
01.2016 - 03.2017
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Established employee payroll files and updated existing files with new information.
- Handled payroll help desk and answered questions regarding correct and accurate payroll time entry.
- Prepares 1099s/W2s for employees of Government of Guam.
- Assists and route constituents to proper payroll technician.
- Maintain filing system for the Government of Guam - Payroll division.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Pulled files for staff, management and third-party requests.
General Office Clerk
Department of Labor (Assigned to Sinajana Mayor's Office)
Sinajana, Guam
06.2015 - 01.2016
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Planned and managed different community meetings, public forums and outreach events.
- Coordinated activities set up, and clean up for residents.
- Prepares numerous verifications for constituents to proper agencies.
- Communicated with other agencies to coordinate Community activities.
- Handled incoming and outgoing calls according to standard operating procedures.
Education
Child Care Certificate
Guam Community College
Mangilao, Guam08-2023
High School Diploma -
George Washington High School
Mangilao, Guam06.2015
Skills
- Professional correspondence
- Problem-solving abilities
- Compiling Data
- Customer Service
- Critical Thinking
- Attention to Detail
- Event Planning
- Multitasking
- Active Listening
- Program Development
Training
- Voter Registrar for the Guam Election Commission.
- Government of Guam Ethics
Timeline
Municipal Clerk
Sinajana Mayor's Office
03.2017 - Current
Payroll Clerk
Department of Labor (Assigned to Department of Administration)
01.2016 - 03.2017
General Office Clerk
Department of Labor (Assigned to Sinajana Mayor's Office)
06.2015 - 01.2016
Child Care Certificate
Guam Community College
High School Diploma -
George Washington High School
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