Seasoned Secretary with several years of experience in high-volume office settings. Strong regulatory knowledge, multitasking abilities, and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness to changing demands.
Overview
19
19
years of professional experience
Work History
Heavy Equipment Engineer
Guam Army National Guard
FJM, Barrigada, Guam
03.2024 - Current
Performed routine preventative maintenance tasks such as lubrication, cleaning, adjustments on a range of vehicles and machines.
Assisted in troubleshooting complex problems encountered during operation by analyzing system logs and diagnostics readings.
Tested the performance of heavy machinery after repair or service to ensure its safe operation.
Maintained detailed records of maintenance activities performed on equipment.
Recommended changes or upgrades to existing systems based on feedback from end users or clients.
Analyzed operations data from the existing fleet of heavy equipment to optimize efficiency and reduce downtime.
Collaborated closely with other engineers in identifying areas requiring improvement in terms of productivity or safety standards related to handling large-scale machinery.
Conducted regular inspections of heavy equipment to identify any potential issues or malfunctions.
Kept records of material or equipment usage and completed entries in production logs.
Operated heavy equipment to demolish current structures, remove plants or trees, and clear the property of debris.
Signaled operators to guide the movement of tractor-drawn machines.
Adjusted handwheels and depressed pedals to control blades, buckets, and scrapers.
Followed workers' hand signals to align machines, cutter heads, or depth gauge makers with reference stakes and guidelines.
Adjusted throttles, switches, and pedals to operate bulldozers, excavators, road graders, or backhoes.
Checked fuel supplies at sites to verify adequate availability.
Board of Directors & Executive Manager, Secretary
Guam Regional Transit Authority
Upper Tumon, Guam
03.2022 - Current
Provided administrative support to the Board of Directors, the Executive Manager, and other staff members, as required.
Managed the calendar of the Executive Manager, ensuring timely and accurate scheduling of appointments.
Proofread documents before submission, correcting grammar, punctuation, and spelling errors.
Executed data entry into computer systems, ensuring accuracy of all information entered.
Handled confidential documents with utmost discretion and maintained organized filing systems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Screened telephone calls, emails, and correspondence, and responded on behalf of the Executive Manager when appropriate.
Answered questions from internal staff members related to office policies or procedures.
Attended meetings with senior executives, taking minutes during discussions.
Maintained confidentiality regarding sensitive information related to personnel or agency matters.
Assisted in preparing contracts, agreements, invoices, and other legal documents.
Compiled reports, presentations, and briefing materials, as requested by the Executive Manager and Board of Directors.
Arranged video conferences with clients located around the world.
Prepared agendas and made arrangements for committee meetings, conferences and other events.
Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Used voice recorder or notepad to compose and transcribe meeting minutes.
Composed, edited and typed complex memos and reports with job-related software.
Coordinated meeting logistics, including room reservations and catering services.
Organized travel arrangements for business trips, including flight, hotel bookings, and car rental reservations.
Followed up on action items resulting from meetings in a timely manner.
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Administrative Assistant
Guahan Academy Charter School
Tiyan, Guam
07.2019 - 03.2022
Ensured efficient operation of office equipment such as printers, copiers, and fax machines.
Maintained office supplies inventory by checking stock to determine inventory level.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Coordinated mailings, including sorting mail and preparing packages for shipping.
Scheduled appointments between the administration, parents, students, and other visitors.
Facilitated communication between different departments within the school administration.
Composed letters, memos, reports, emails, presentations, and other written correspondence, as required by management staff.
Update contact lists regularly to reflect changes in employee status, or contact information.
Professionally greeted visitors, responded to inquiries, and directed them to appropriate personnel.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Handled confidential documents in an organized fashion according to established protocol.
Assisted with the planning of special events by arranging catering services, securing venues, and ordering promotional materials.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Managed database systems containing employee and student contact information.
Processed invoices for payment using accounting software applications.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Raised funds by organizing multiple events and diligently managed details to meet deadlines.
Oversaw staff correspondence, record tracking, and data communications, resulting in improved automation of office operations.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Proofread content for typo-free emails and documentation.
Verified the accuracy of timekeeping records to ensure compliance with regulations.
Managed multiple projects simultaneously while meeting strict deadlines.
Maintained accurate records of all payroll transactions.
Confirmed attendance, hours worked, and pay rates to properly post information in appropriate records.
Compiled data for over 250 employees, from timesheets and other records, to determine hours worked and pay rate.
Tracked vacation accruals and personal leave balances for each employee.
Managed weekly payroll duties and submitted data to the payroll contractor.
Enforced payroll-related policies, procedures, and regulations to adhere to changing company standards.
Managed and maintained confidential employee payroll records.
School Aide
Guahan Academy Charter School
Tiyan, Guam
06.2017 - 07.2019
Assisted classroom teachers with lesson preparation and materials organization.
Provided additional support to struggling students in math, reading, and writing.
Monitored student behavior in the hallways, cafeteria, and playgrounds.
Tutored individual students or small groups in areas of academic difficulty.
Maintained detailed records of student progress, attendance, and behavioral issues.
Helped supervise recess times to ensure that all students were participating safely.
Supported special education programs by assisting with individualized instruction plans.
Collaborated with school staff to ensure a safe learning environment for students.
Organized field trips for students and chaperoned various activities throughout the year.
Assisted with clerical tasks including filing documents, photocopying materials.
Assisted in organizing extracurricular activities such as clubs or sports teams.
Prepared visual aids for classroom activities and assisted with audiovisual equipment setup.
Acted as a liaison between parents and guardians and teachers regarding student progress.
Created positive learning experiences through engaging classroom activities.
Developed relationships with at-risk students to provide guidance and support.
Conducted small group instruction on topics such as study skills and conflict resolution.
Facilitated parent-teacher conferences and provided interpretation services as needed.
Conducted assessments of student needs in order to develop appropriate interventions.
Intervened when necessary to de-escalate conflicts between students or with staff.
Offered students personalized educational, behavioral, and emotional support.
Utilized curriculum with life-based approach.
Kept students safe in classroom and outside environments.
Assisted children at stations during small-group learning periods.
Planned and led activities to develop students' physical, emotional and social growth.
Communicated confidential details about student behavior and performance with parents and authorized parties.
Communicated and collaborated well with educators from various grade levels.
Applied positive reinforcement to redirect negative behaviors.
Observed students to help teachers identify potential learning blocks and opportunities for support.
Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
Supplied one-on-one attention to each student during group activities.
Supervised students during non-instructional times, including lunch and recess.
Graded assignments and tests and documented results into filing systems.
Managed classroom technology and assisted students in using educational software.
Distributed textbooks, workbooks, papers, and pencils to students.
Notified instructors of errors or problems with assignments.
Prepared handouts, study materials and other teaching aids.
Assisted faculty members or staff with student conferences.
Maintained attendance records and documented class activity.
Taught note-taking techniques and test strategies.
Provided disabled students with assistive devices and supportive technology.
Improved behavior with modification and positive reinforcement techniques.
STARS Summer Camp Coordinator
Guahan Academy Charter School
Tiyan, Guam
06.2016 - 07.2019
Kept up-to-date inventory of supplies needed for daily operations at the camp site.
Worked closely with vendors to obtain necessary materials for scheduled activities within budget limits.
Developed camp program schedules to ensure daily activities ran smoothly.
Encouraged positive interactions among peers by facilitating group discussions during breaks.
Created lesson plans that incorporated educational elements into fun, indoor, and outdoor activities.
Maintained accurate records of attendance and participation in various activities.
Coordinated special events, such as field trips or end-of-the-week activities.
Planned games that promoted physical activity while teaching valuable lessons about teamwork.
Conducted regular evaluations of staff performance and provided constructive criticism where necessary.
Communicated regularly with management regarding any changes or updates related to the camp program.
Ensured a safe environment for all participants by enforcing rules and regulations of the camp.
Monitored camper behavior throughout the day to ensure safety standards were being met at all times.
Collaborated with other leaders to plan weekly themes that would engage campers' interest.
Coordinated with parents to provide information about the camp's policies and procedures.
Provided feedback to parents regarding their child's progress throughout the summer session.
Supervised counselors and provided guidance in developing age-appropriate programs for children.
Inspected campsite areas to ensure they were clean and safe before allowing use by participants.
Resolved conflicts between participants in a respectful manner while maintaining fairness.
Managed camp finances.
Prepared annual budget, focusing on details to meet operational and staffing needs.
Produced forms, letters and documents needed for camp implementation.
Created and coordinated staff schedules, daily activity schedules and field trips, maintaining proper staffing levels.
Confirmed completion of campers' relevant enrollment and medical forms.
Negotiated with suppliers to obtain best rates and availability of arts, crafts, sports and camping equipment.
Documented and notified professionals of incidents, accidents, and supply needs.
Supervised daily check-in and check-out for all day campers.
Designed and implemented marketing plan to increase attendance through social media, email and newsletters.
Helped recruit, hire and train department employees.
Teacher's Assistant
Guahan Academy Charter School
, Guam
04.2014 - 06.2017
Helped students master assignments and reinforced learning concepts presented by teachers.
Instructed and monitored students in use and care of equipment and materials.
Worked one-on-one with special needs students to help navigate through school challenges.
Prepared lesson materials and visual aids to reinforce lesson concepts.
Acted as a liaison between students and faculty, facilitating communication and understanding.
Participated in professional development workshops and training sessions.
Graded assignments and tests and documented results into filing systems.
Distributed textbooks, workbooks, papers, and pencils to students.
Managed the distribution and collection of textbooks and other teaching materials.
Developed instructional materials and visual aids to supplement lesson plans.
Monitored student progress and provided feedback to both students and teachers.
Assisted in planning and implementing lesson plans in accordance with state curriculum standards.
Created and coordinated age-appropriate enrichment activities to drive social, emotional, and intellectual development.
Established positive relationships with students, parents, fellow teachers and school administrators.
Participated in professional development workshops to improve teaching skills and knowledge.
Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Assisted in the development of individualized education plans (IEPs) for special education students.
Supervised children and participated with children in activities.
Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
Facilitated small group learning activities to reinforce lesson objectives.
Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
Laminated teaching materials to increase durability under repeated use.
Graded assignments and exams in a timely and fair manner.
Implemented classroom rules and procedures to maintain discipline and order.
Coordinated with teachers to identify and support students with special needs.
Set up and assisted with audiovisual equipment operation.
Proctored examinations and monitored for cheating.
Tutored students in course material to improve comprehension.
Explained class procedures, policies and important dates.
Notified instructors of errors or problems with assignments.
Receptionist/Office Assistant
Premium Art Photo
Agana, Guam
07.2006 - 12.2009
Provided excellent customer service at all times while interacting with both internal and external customers.
Monitored office supplies inventory and placed orders when necessary.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Compiled data from various sources into organized reports for management review.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Assisted with special projects assigned by management when required.
Maintained a neat reception area by organizing materials and tidying up furniture.
Updated daily log book with information about visitors entering the premises.
Verified visitors' identification cards before allowing access to the building.
Scheduled appointments for clients, customers, and other visitors.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Responded to inquiries from internal staff members regarding office operations.
Maintained an organized filing system of confidential client information in accordance with company policy.
Assisted with onboarding of new employees by providing orientation information and support.
Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
Maintained daily calendars, set appointments with clients and planned daily office events.
Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
Supplied callers with office address and directions, employee email addresses and phone extensions.
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Monitored and directed work of lower-level clerks.
Coordinated office activities to streamline operations and promote compliance with organizational policies.
Troubleshot office equipment, computer hardware and software issues.
Coordinated travel arrangements for office personnel.
Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
Education
ARMY - Engineering
Fort Leonardwood
Missouri
03-2025
ARMY - Basic Combat Training
Fort Sill
Oklahoma
06-2024
Some College (No Degree) - Project Management
GCA Trades Academy
Guam
Some College (No Degree) -
University of Guam
Mangilao, Guam
High School Diploma -
Southern High School
Santa Rita, Guam
06-2005
Skills
Data entry
Document proofreading
Calendar management
Meeting coordination
File organization
Report compilation
Customer service
Confidential document handling
Communication skills
Administrative support
Event planning
Attention to detail
Problem solving
Office supply inventory
Prioritization and time management
Executive support
Minute taking
Appointment coordination
Accomplishments
TOP 10% - Completed Basic Training at the top 10 percent of the battery/class, and achieved promotion to the next rank before entering Advanced Individual Training (AIT).
Affiliations
VICE PRESIDENT- Southern Cowboys Team Association (Non-profit organization)