LIANN TORRES
Dededo
Summary
Motivated individual with vast experience in construction trades. Safely operates power tools and heavy machinery, able to lift and carry heavy equipment and materials. Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills. Hardworking individual with a passion for providing a safe and nurturing environment for children. Experience in planning and implementing age-appropriate activities and providing individualized attention to each child. Understands the importance of developing positive relationships with children, parents, and colleagues.
Overview
8
8
years of professional experience
Work History
Construction Helper
Torres Construction Company
07.2021 - Current
- Measured material accurately using hand tools such as tape measures or levels
- Organized tools and supplies needed for each project before beginning work
- Cleaned up job sites after completion of projects by removing any remaining debris
- Transported heavy materials between job sites with a truck or van
- Operated jackhammers to break up concrete slabs for removal purposes
- Maintained cleanliness of work area by disposing of debris and waste properly
- Followed strict safety regulations when operating machinery or lifting heavy objects
- Assisted with painting interior and exterior surfaces of homes or businesses
- Assisted in the construction of walls, floors, and ceilings using various tools such as hammers, saws, drills, and screwdrivers
- Loaded and unloaded construction materials at sites
- Cleaned and prepared construction sites to eliminate possible hazards
- Adhered to safety regulations and procedures to maintain clean, safe work environment
- Sanded and smoothed surfaces to remove ridges
- Ran errands for construction workers to get lunch and supplies
- Completed tear-down of existing structures to prepare for new construction
- Assisted construction workers in mixing and applying concrete
- Spackled and sanded drywall to acquire smooth, flawless finish.
Physical Therapy Intern
Guam Regional Medical City/University Of Guam
01.2024 - 05.2024
- Maintained a high level of proficiency with rehabilitation equipment setup, maintenance, and usage for optimal results during therapy sessions.
- Actively sought feedback from supervising therapists regarding clinical performance, leading to consistent professional growth and improvement.
- Increased patient satisfaction through empathetic communication and active listening skills.
- Implemented therapeutic modalities such as ultrasound, electrical stimulation, and heat/cold therapies to alleviate pain and promote healing.
Physical Therapy Volunteer
Guam Regional Medical City Rehabilitation Center
07.2023 - 07.2023
- Gained knowledge of patient rehabilitation needs through observation of physical therapy sessions
- Acquired knowledge about various types of medical treatments used in physical therapy practices
- Assisted in the preparation of therapeutic activities for patients under the supervision of a Physical Therapist
- Employed critical thinking skills when assessing patient's conditions before treatment begins
- Adapted quickly to changing work environments and situations
- Developed an understanding of medical terminology used in the field of physical therapy
- Ensured compliance with HIPAA regulations related to patient privacy protection
- Performed equipment maintenance tasks such as cleaning and disinfecting exercise equipment after use
- Conducted range-of-motion exercises with patients to improve flexibility and strength.
Sales Associate
Forever 21
09.2017 - 06.2018
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Performed cleaning tasks, keeping store neat and organized
- Assisted customers with product selection to ensure customer satisfaction
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Organized merchandise displays to promote higher levels of customer engagement
- Handled customer complaints and inquiries in a courteous and efficient manner
- Engaged with guests to understand and anticipate customer service needs
- Built relationships with potential customers by providing helpful advice on product selection
- Tagged new merchandise for sale and updated signs.
Child and Youth Program Assistant
Child Development Center (Andersen Air Force Base)
07.2016 - 10.2016
- Utilized technology during educational sessions and activities where appropriate; familiarized myself with software applications relevant to my role
- Incorporated elements of play therapy into daily activities; encouraged children to express their emotions in healthy ways while promoting social emotional learning
- Provided guidance to children in a manner that was respectful, consistent, and fair; exercised sound judgement when making decisions related to program operations
- Assisted with the development and implementation of recreational activities for children; utilized creative problem-solving skills to resolve conflicts
- Fostered a safe environment by enforcing rules regarding physical activity and sportsmanship; identified potential risks or hazards before they could cause harm or injury.
Education
Bachelor of Science - Pre-Physical Therapy
University of Guam
Mangilao, GU05.2024
High School Diploma -
Okkodo High School
Dededo, Guam05.2016
Skills
- Concrete Mixing
- Window Installation
- Safety Compliance
- Hand Tool Proficiency
- Construction Site Cleanup
- Material Handling
- Demolition Assistance
- Repetitive Work
- Workplace Safety
- Inventory Control
- Store Opening and Closing
- Display Setup
- Problem-Solving
- Sales Strategies
- Customer Service
- Outgoing Personality
- Upselling techniques
- Positive Reinforcement
- Activity Planning
- Classroom Management
- Student Monitoring
- Behavior Management
- Emergency Procedures
Timeline
Physical Therapy Intern
Guam Regional Medical City/University Of Guam
01.2024 - 05.2024
Physical Therapy Volunteer
Guam Regional Medical City Rehabilitation Center
07.2023 - 07.2023
Construction Helper
Torres Construction Company
07.2021 - Current
Sales Associate
Forever 21
09.2017 - 06.2018
Child and Youth Program Assistant
Child Development Center (Andersen Air Force Base)
07.2016 - 10.2016
Bachelor of Science - Pre-Physical Therapy
University of Guam
High School Diploma -
Okkodo High School
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