Lisa Marie Lujan

• Conducts weekly inspections of security video, door access systems, fire alarms and all secure entrances and doors within the building.

• Creates and conducts safety and security training sessions for employees. This includes National Security Agreement, Customer Propriety Network Information (CPNI), and cyber security policy training

• Investigates CPNI complaints and violations

• Conducts investigations into any employee misconduct allegations

• Initiate and perform security investigations throughout company building, and accurately report findings to leadership team.

• Develop and implement strategies for ensuring safety of building and employees

• Create emergency contingency plans and conduct drills to practice

• Manage and delegate tasks during emergency response operations

• Theft and prevention loss monitoring, researching, and reporting

• GTA Access badge management for new hires, lost badges, and terminations

• Provide Defensive Driving Training

• Track of at fault official vehicle accidents and accident reports. Set up immediate appointments at AMC for all vehicle occupants

• On call 24/7 to respond to G4S intrusion alarms

• Supervise security team

• Assist People Operations Team with COVID19 safety training, prescreening logistics, responding to incidences, and reporting

● Provides timely communication and reporting of issues, incidents, and concerns to ensure proper action and follow-up.

● Conducts weekly inspections of security video, door access systems and secure entrances and doors within the building.

● Conducts monthly fire extinguisher inspections on all GTA campuses to ensure they are operable and certified.

● Works with local law enforcement officials as needed.

● Escorts GTA’s customer IT technicians to Remote Equipment Center for repair and maintenance upon customer request.

● Manages key access to all GTA buildings, offices, and vehicles.

● Manages cyber key data and provides monthly updates to individuals issued cyber keys.

● Handles registering and licensing all vehicles.

● Processes fleet insurance claims and yearly renewals

● Maintains electronic database of leases, registration, inspections, and maintenance of fleet.

● Schedules regular vehicle maintenance to ensure operational efficiency.

● Ensures strict servicing and maintenance times to minimize downtime and maintain schedules.

● Educates fleet drivers on vehicle policy and safety.

● Manages fleet invoices ensuring proper billing.

● Performs annual inspection of all vehicles on a quarterly rotation to ensure all safety kits and disinfecting kits are working and well stocked.

• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
• Developed and maintained knowledgeable and productive team of employees.
• Tracked production and quality control systems to proactively identify deficiencies.
• Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
• Developed comprehensive staff training program to improve employee performance and morale.
• Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Collaborated closely with sales department to address any issues related to product availability or shipment delays.
• Implemented preventative maintenance program to minimize equipment downtime and repair costs.
• Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
• Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
• Streamlined operations for faster order processing by updating warehouse layout and organization.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
• Developed and implemented policy and procedure updates to improve workflow and productivity.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
• Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
• Communicated regularly with cross-functional teams to improve coordination between departments.
• Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
• Facilitated smooth expansion of warehouse space to accommodate business growth, overseeing construction projects and integration of new systems.
• Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
• Reduced worker accidents by implementing improved safety standards and monitoring procedures.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Worked flexible hours across night, weekend, and holiday shifts.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Organized and detail-oriented with a strong work ethic.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Developed strong communication and organizational skills through working on group projects.

• Established best practices and innovative solutions to enhance production rates and output quality.
• Delivered high-quality RPA applications in a timely manner, ensuring smooth deployment and integration with existing systems.
• Provided technical support to end-users post-deployment, addressing any issues or concerns regarding the performance of automated processes.
• Increased system stability through regular monitoring, troubleshooting, and resolving any issues affecting automated processes.
• Conducted thorough testing to validate the accuracy and reliability of developed bots before final implementation.
• Maintained, debugged and optimized automation programs.
• Developed strong communication and organizational skills through working on group projects.
• Passionate about learning and committed to continual improvement.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Paid attention to detail while completing assignments.
• Proven ability to learn quickly and adapt to new situations.
• Cultivated interpersonal skills by building positive relationships with others.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Demonstrated leadership skills in managing projects from concept to completion.
• Developed and maintained courteous and effective working relationships.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Gained extensive knowledge in data entry, analysis and reporting.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Resolved problems, improved operations and provided exceptional service.
• Learned and adapted quickly to new technology and software applications.
• Delivered services to customer locations within specific timeframes.
• Managed time efficiently in order to complete all tasks within deadlines.

• Reviewed and verified quantities received against bills of lading, contracts and purchase requests.
• Participated in continuous improvement initiatives aimed at increasing efficiency within the supply technician role.
• Used identification tags, stamps and electronic marking tools to mark stock items.
• Maintained strict quality control measures throughout the procurement process, ensuring high-quality products were delivered on time.
• Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.
• Trained junior staff members in proper supply chain practices, enhancing their knowledge base and skill set for greater contributions to the team''s success.
• Acted as receiving agent in verifying delivered goods, preparing receipts for purchases and generating quarterly transaction reports.
• Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
• Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
• Verified clerical computations against physical count of stock to adjust errors in computations.
• Collaborated with cross-functional teams to ensure timely delivery of materials, contributing to project success.
• Enhanced supply chain efficiency through the development and implementation of improved procurement processes.
• Posted supply status and receipt information to update activity register.
• Developed and implemented actionable improvements to increase inventory replenishment efficiency and reduce downtime.
• Optimized warehouse space utilization with effective storage and layout strategies, reducing overall storage costs.
• Organized and maintained correct inventory levels to drive highest turns possible on inventory.
• Determined causes of discrepancies to make appropriate adjustments to correct inventory records and documents.
• Monitored and replenished tools and reagents to enable smoother workflows and eliminate delays.
• Resolved discrepancies between purchase orders and invoices promptly, ensuring accurate billing information was maintained.
• Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
• Conducted regular inventory audits to maintain accurate records and reduce discrepancies in stock levels.
• Learned and adapted quickly to new technology and software applications.
• Cultivated interpersonal skills by building positive relationships with others.
• Demonstrated leadership skills in managing projects from concept to completion.
• Delivered services to customer locations within specific timeframes.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Identified issues, analyzed information and provided solutions to problems.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Organized and detail-oriented with a strong work ethic.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Provided professional services and support in a dynamic work environment.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proved successful working within tight deadlines and a fast-paced environment.