Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Loretta Topasna

Chalan Pago ,Guam

Summary

Dynamic Administrative Assistant with proven expertise at the Port Authority of Guam, excelling in file management and payroll processing. Recognized for streamlining operations and enhancing efficiency, while delivering exceptional customer service. Adept at budget tracking and meeting facilitation, contributing to improved organizational performance and employee satisfaction.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Port Authority Of Guam
06.2024 - Current
  • Greet visitors and tenants upon arrival, offered assistance, and answered questions regarding beach reservations and other inquires.
  • Prepare, scan and route Permit for beach reservation and over night stay request.
  • Maintain beach calendar as reservations come in and distribute to Port Police and Facility for upkeep and monitoring for compliance.
  • Prepare weekly cleaning deposit reimbursement.
  • Assist coworkers with special tasks when needed.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Assist Commercial Specialist with reviewing incoming Lease applications to ensure accuracy.
  • Collaborated with Commercial Specialist to provide tenant feedback and recommend operational changes to meet

emerging trends.

  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Conducted periodic inspections of marina, and Property with in the Port Authority, as needed.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Schedule, coordinated and confirmed meetings.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Process, scan, and submit timesheets and payroll data for team of 7 employees.
  • Tracked employee vacation, sick and personal time.


Accounting Assistant 1

Las Vegas Department of Motor Vehicles and Transportation
05.2023 - 05.2024
  • Reconciled cash, checks , credit card accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Prepared daily deposits, balanced accounts, and secured monetary items.
  • Receive, review, verified and close emission stations and other business partners includes deposit preparation.
  • Audit monies from change fund of each technician for accuracy
  • Managed office change funds and supplies.
  • Organized warehouse storage and document retention for financial records.
  • Maintained filing systems to support audits and inquiries.
  • Used Xerox machines and Scanner and printer to make, file, and distribute copies of recorded documents.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Issue and conduct audit of each change fund bag for over 15 technician.
  • Disbursed cash accurately while maintaining security of cash drawers.
  • Counted, verified and handled bank deposits for daily pickup.
  • Arranged monies received in cash boxes according to denomination.
  • Handled various accounting transactions.

Administrative Assistant

Port Authority Of Guam
12.2021 - 12.2022
  • Greet visitors and tenants upon arrival, offered assistance, and answered questions regarding beach reservations and other inquires.
  • Prepare, scan and route Permit for beach reservation and over night stay request.
  • Maintain beach calendar as reservations come in and distribute to Port Police and Facility for upkeep and monitoring for compliance.
  • Prepare yearly lease agreements and financial fact sheets
  • Property inspections and prepare checklist
  • Handle property and marina tenants issue and find resolutions
  • Coordinate work orders, vehicle maintenance and repairs
  • Assist coworkers with special tasks when needed.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Assist Commercial Specialist with reviewing incoming Lease applications to ensure accuracy.
  • ·Collaborated with Commercial Specialist to provide tenant feedback and recommend operational changes to meet
  • emerging trends.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Managed filing system, entered data and completed other clerical tasks.

Administrative Assistant

Port Authority Of Guam
09.2017 - 12.2021
  • Streamlined administrative processes to improve office efficiency and support organizational goals
  • Delivered projects on time and under budget by proactively resolving complex issues with senior leadership
  • Organized and executed fundraising events, managing all logistics and deadlines to maximize revenue
  • Managed incoming communications (email, fax, mail) and routed to appropriate staff for quick resolution
  • Oversaw staff scheduling and resource allocation to maintain optimal coverage and service levels
  • Maintained Excel spreadsheets for accurate record-keeping, reporting, and financial tracking
  • Collected and analyzed customer feedback, providing actionable insights to management
  • Ensured office equipment was functional and supplies were well-stocked to support daily operations
  • Handled sensitive inquiries and complaints with discretion and professionalism
  • Coordinated workshops, conferences, and meetings, taking care of venue booking and materials preparation
  • Tracked, submitted, and reconciled employee timesheets to prepare payroll
  • Coordinated travel arrangements and processed expense reports for staff reimbursement
  • Managed inventory, placing supply orders and monitoring usage to prevent shortages
  • Organized and maintained both physical and digital filing systems to support project coordination
  • Conducted year-end account reconciliations and closed out department financials
  • Supported management by covering administrative duties during staff absences
  • Processed weekly payroll for salaried and hourly employees, ensuring accuracy and compliance
  • Generated financial reports to assist management in decision-making
  • Created and maintained employee payroll records, updating files with new data as needed
  • Calculated employee leave balances by reconciling used hours with available time
  • Prepared purchase orders and tracked expenses to manage departmental spending
  • Administered payroll using software platforms, minimizing errors and ensuring timeliness
  • Investigated and resolved payroll discrepancies, collaborating with staff to expedite corrections
  • Issued employee paychecks and prepared detailed earnings and deductions statements

Education

No Degree - Criminal Justice

Guam Community College
Mangilao, Guam

No Degree - Real Estate Pre Licensing Course

National Institute of Continuing Education
Hagåtña, Guam
05-2022

GED -

Guam Community College
Mangilao, Guam
05-2004

Skills

  • File management
  • Budget tracking
  • Meeting facilitation
  • Travel arrangements
  • Scheduling
  • Accounting
  • Administrative support
  • Certified in 10-key
  • Customer Service-oriented
  • Social media
  • Payroll
  • AS/400
  • Excel spreadsheets
  • Cash counting
  • Money handling
  • Signature verification
  • Cash flow management
  • Payment reconciliation
  • Data entry
  • Payroll administration
  • Payroll processing
  • Tracking leave
  • Benefits administration
  • Payroll auditing
  • Office equipment
  • Microsoft office
  • Administrative support specialist
  • Finance and accounting
  • Cash handling experience
  • Drawer balancing
  • MS office proficient

Software

Microsoft Office Suite

Oracle JD Edwards for Payroll

AS400

Zoom

Timeline

Administrative Assistant

Port Authority Of Guam
06.2024 - Current

Accounting Assistant 1

Las Vegas Department of Motor Vehicles and Transportation
05.2023 - 05.2024

Administrative Assistant

Port Authority Of Guam
12.2021 - 12.2022

Administrative Assistant

Port Authority Of Guam
09.2017 - 12.2021

No Degree - Criminal Justice

Guam Community College

No Degree - Real Estate Pre Licensing Course

National Institute of Continuing Education

GED -

Guam Community College
Loretta Topasna