Dynamic Administrative Assistant with proven expertise at the Port Authority of Guam, excelling in file management and payroll processing. Recognized for streamlining operations and enhancing efficiency, while delivering exceptional customer service. Adept at budget tracking and meeting facilitation, contributing to improved organizational performance and employee satisfaction.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Port Authority Of Guam
06.2024 - Current
Greet visitors and tenants upon arrival, offered assistance, and answered questions regarding beach reservations and other inquires.
Prepare, scan and route Permit for beach reservation and over night stay request.
Maintain beach calendar as reservations come in and distribute to Port Police and Facility for upkeep and monitoring for compliance.
Prepare weekly cleaning deposit reimbursement.
Assist coworkers with special tasks when needed.
Sorted, received, and distributed mail correspondence between departments and personnel.
Assist Commercial Specialist with reviewing incoming Lease applications to ensure accuracy.
Collaborated with Commercial Specialist to provide tenant feedback and recommend operational changes to meet
emerging trends.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Conducted periodic inspections of marina, and Property with in the Port Authority, as needed.
Maintained clean reception area to promote positive, professional environment for clients.
Schedule, coordinated and confirmed meetings.
Verified timekeeping records and handled any discrepancies with employees.
Maintained payroll information by calculating, collecting, and entering data.
Process, scan, and submit timesheets and payroll data for team of 7 employees.
Tracked employee vacation, sick and personal time.
Accounting Assistant 1
Las Vegas Department of Motor Vehicles and Transportation
05.2023 - 05.2024
Reconciled cash, checks , credit card accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Prepared daily deposits, balanced accounts, and secured monetary items.
Receive, review, verified and close emission stations and other business partners includes deposit preparation.
Audit monies from change fund of each technician for accuracy
Managed office change funds and supplies.
Organized warehouse storage and document retention for financial records.
Maintained filing systems to support audits and inquiries.
Used Xerox machines and Scanner and printer to make, file, and distribute copies of recorded documents.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Issue and conduct audit of each change fund bag for over 15 technician.
Disbursed cash accurately while maintaining security of cash drawers.
Counted, verified and handled bank deposits for daily pickup.
Arranged monies received in cash boxes according to denomination.
Handled various accounting transactions.
Administrative Assistant
Port Authority Of Guam
12.2021 - 12.2022
Greet visitors and tenants upon arrival, offered assistance, and answered questions regarding beach reservations and other inquires.
Prepare, scan and route Permit for beach reservation and over night stay request.
Maintain beach calendar as reservations come in and distribute to Port Police and Facility for upkeep and monitoring for compliance.
Prepare yearly lease agreements and financial fact sheets
Property inspections and prepare checklist
Handle property and marina tenants issue and find resolutions
Coordinate work orders, vehicle maintenance and repairs
Assist coworkers with special tasks when needed.
Sorted, received, and distributed mail correspondence between departments and personnel.
Assist Commercial Specialist with reviewing incoming Lease applications to ensure accuracy.
·Collaborated with Commercial Specialist to provide tenant feedback and recommend operational changes to meet
emerging trends.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Managed filing system, entered data and completed other clerical tasks.
Administrative Assistant
Port Authority Of Guam
09.2017 - 12.2021
Streamlined administrative processes to improve office efficiency and support organizational goals
Delivered projects on time and under budget by proactively resolving complex issues with senior leadership
Organized and executed fundraising events, managing all logistics and deadlines to maximize revenue
Managed incoming communications (email, fax, mail) and routed to appropriate staff for quick resolution
Oversaw staff scheduling and resource allocation to maintain optimal coverage and service levels
Maintained Excel spreadsheets for accurate record-keeping, reporting, and financial tracking
Collected and analyzed customer feedback, providing actionable insights to management
Ensured office equipment was functional and supplies were well-stocked to support daily operations
Handled sensitive inquiries and complaints with discretion and professionalism
Coordinated workshops, conferences, and meetings, taking care of venue booking and materials preparation
Tracked, submitted, and reconciled employee timesheets to prepare payroll
Coordinated travel arrangements and processed expense reports for staff reimbursement
Managed inventory, placing supply orders and monitoring usage to prevent shortages
Organized and maintained both physical and digital filing systems to support project coordination
Conducted year-end account reconciliations and closed out department financials
Supported management by covering administrative duties during staff absences
Processed weekly payroll for salaried and hourly employees, ensuring accuracy and compliance
Generated financial reports to assist management in decision-making
Created and maintained employee payroll records, updating files with new data as needed
Calculated employee leave balances by reconciling used hours with available time
Prepared purchase orders and tracked expenses to manage departmental spending
Administered payroll using software platforms, minimizing errors and ensuring timeliness
Investigated and resolved payroll discrepancies, collaborating with staff to expedite corrections
Issued employee paychecks and prepared detailed earnings and deductions statements
Education
No Degree - Criminal Justice
Guam Community College
Mangilao, Guam
No Degree - Real Estate Pre Licensing Course
National Institute of Continuing Education
Hagåtña, Guam
05-2022
GED -
Guam Community College
Mangilao, Guam
05-2004
Skills
File management
Budget tracking
Meeting facilitation
Travel arrangements
Scheduling
Accounting
Administrative support
Certified in 10-key
Customer Service-oriented
Social media
Payroll
AS/400
Excel spreadsheets
Cash counting
Money handling
Signature verification
Cash flow management
Payment reconciliation
Data entry
Payroll administration
Payroll processing
Tracking leave
Benefits administration
Payroll auditing
Office equipment
Microsoft office
Administrative support specialist
Finance and accounting
Cash handling experience
Drawer balancing
MS office proficient
Software
Microsoft Office Suite
Oracle JD Edwards for Payroll
AS400
Zoom
Timeline
Administrative Assistant
Port Authority Of Guam
06.2024 - Current
Accounting Assistant 1
Las Vegas Department of Motor Vehicles and Transportation
Special Projects Coordinator at Department Of Public Health And Social ServicesSpecial Projects Coordinator at Department Of Public Health And Social Services