Louela Lastimosa
Leander
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Guam Radiology Consultants
08.2023 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Scheduler
Pacific Cardiology Consultants
10.2019 - 07.2023
- Streamlined appointment scheduling by implementing an efficient online booking system.
- Enhanced patient satisfaction with timely and accurate appointment confirmations and reminders.
- Reduced patient wait times by effectively managing schedules for multiple healthcare providers.
- Improved office efficiency, coordinating appointments and rescheduling requests promptly.
Administrative Assistant
DLR Corporation
07.2018 - 09.2019
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Physical Therapist
St Camillus Hospital
10.2010 - 01.2015
- Improved patient mobility by developing personalized treatment plans and monitoring progress.
- Reduced recovery time for patients with sports injuries through targeted exercises and massage techniques.
- Enhanced patient satisfaction by providing one-on-one attention and addressing individual concerns.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for optimal patient outcomes.
- Educated patients on injury prevention strategies, promoting long-term wellness and reducing the risk of recurrence.
- Conducted thorough evaluations to accurately diagnose musculoskeletal issues and determine appropriate interventions.
- Streamlined documentation processes, ensuring accurate record-keeping and timely communication among healthcare professionals.
Education
Bachelor of Science - Physical Therapy
Far Eastern University
PhilippinesSkills
- Data Entry
- Clinical Documentation
- Appointment Setting
- Organizational Skills
- Medical Terminology
- Patient-Focused Care
- Patient Flow Management
- Patient Scheduling
- HIPAA Compliance
- Customer Service
- Compassionate
- Patient Management
- Maintaining Confidentiality
- Patient Care Coordination
Timeline
Medical Assistant
Guam Radiology Consultants
08.2023 - Current
Medical Scheduler
Pacific Cardiology Consultants
10.2019 - 07.2023
Administrative Assistant
DLR Corporation
07.2018 - 09.2019
Physical Therapist
St Camillus Hospital
10.2010 - 01.2015
Bachelor of Science - Physical Therapy
Far Eastern University
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