Lucia DelaCruz Calvo
Mangilao,GU
Work Preference
Summary
Language and Cultural Specialist dedicated to bridging communication gaps through the CHamoru language. Successful projects produced by engaging multimedia content, enhancing cultural understanding. Strong intercultural competence supports effective collaboration with diverse teams.
Overview
15
15
years of professional experience
Work History
CHamoru Language & Cultural Specialists
Kumisión I Fino' CHamoru
Aniguak, GU
03.2023 - Current
- Led Cultural Dictionary Vol. 2 project capturing Chamoru metaphors, phrases, and cultural expressions beyond traditional definitions.
- Produced and managed monthly 'fino' i ha'åni' content, including definitions, usage, and audio recordings for Guam Daily Post and social media.
- Developed a network of Chamoru translators to ensure accurate translations aligned with orthographic standards for the governor's office and Guam legislature.
- Archived and orthographically aligned prayers, hymns, and novenas, standardizing spelling and consistency to enhance documentation of the CHamoru language.
- Collaborated with graphic artists to create syllabary tiles, facilitating the transition from orality to literacy in Chamoru.
- Produced Chamoru language podcasts and recordings to preserve and share knowledge, customs, traditions, and historical events.
- Conducted daily briefings to practice spelling, writing, and pronunciation of words in Chamoru with employees.
- Planned integration of genealogical research with ethnohistorical studies to enhance cultural understanding.
- Reviewed print projects to ensure correct spelling in Chamoru, implementing necessary edits.
Manager/Small Business Co-Owner
GTH Services Inc. DBA Munchies Food Truck
Barrigada, Guam
11.2015 - 03.2023
- Oversaw daily operations of food truck service and staff management.
- Implemented marketing strategies to increase customer engagement and sales.
- Maintained financial records, including sales tracking and expense management.
- Managed inventory supplies, ensuring freshness and quality for menu items.
- Developed schedules to ensure efficient service and employee coverage.
- Trained new employees on food safety practices and customer service standards.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Project Manager
Guam Hotel & Restaurant Association
Tamuning, Guam
11.2011 - 09.2015
- Led project planning and execution for hotel and restaurant initiatives.
- Developed timelines and budgets for various hospitality projects.
- Monitored project progress and addressed issues proactively.
- Facilitated training sessions for staff on new operational procedures.
- Collaborated with local businesses to foster community partnerships and support initiatives.
- Coordinated sporting events for GHRA members to enhance camaraderie
Education
Bachelors of Arts - Business
University of Guam
GU12-2003
Skills
- Cultural documentation
- Language Documentation
- Digital Content Creation
- Project management
- Employee training
- Cultural Outreach
- Cultural Advocacy
- Team collaboration
- Marketing strategy
- Customer service
- Financial Reporting
- Communication skills
- Language proficiency
Professional Statement
A dedicated Language and Cultural Specialist with over 35 years of experience. Brings a deep understanding of linguistic nuances and cultural contexts to facilitate effective communication and collaboration across diverse environments. Expertise spans translation, interpretation, and cultural training. Fluent in CHamoru, and has a proven track record of delivering high-quality language services that bridge gaps and foster mutual understanding. Demonstrates strong intercultural competence, coupled with commitment to continuous learning and professional development, ensures that provided valuable insights and support to multicultural teams and projects.
Timeline
CHamoru Language & Cultural Specialists
Kumisión I Fino' CHamoru
03.2023 - Current
Manager/Small Business Co-Owner
GTH Services Inc. DBA Munchies Food Truck
11.2015 - 03.2023
Project Manager
Guam Hotel & Restaurant Association
11.2011 - 09.2015
Bachelors of Arts - Business
University of Guam