Luis Palma
Sales Professional
Guatemala City
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Sales Manager
BE Technologies
12.2019 - 06.2022
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Managed over 50 customer calls per day
- Facilitated business by implementing practical networking techniques.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Established and cultivated solid business relationships with new or existing customers.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Led successful sales team by providing motivational coaching and performance-based incentives.
Customer Service Supervisor
Nearsol, Shutterfly
11.2017 - 12.2019
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Maintained up-to-date knowledge of company products and services, effectively communicating changes to the team for seamless customer support.
- Assessed team performance through regular reporting, identifying opportunities for further skill development and training initiatives.
Education
High School Diploma in Science And Humanities - Sales And Marketing Education
Colegio Internacional De Guatemala
Guatemala City, Guatemala 05.2001 -
Skills
Social Media Savvy
Appointment Scheduling
Analytical problem solver
Software Feature Demonstrations
Problem-solving aptitude
Sales expertise
Timeline
Sales Manager
BE Technologies
12.2019 - 06.2022
Customer Service Supervisor
Nearsol, Shutterfly
11.2017 - 12.2019
High School Diploma in Science And Humanities - Sales And Marketing Education
Colegio Internacional De Guatemala
05.2001 -