Ma. Claudeth Faith Langreo
Dededo,Guam
Summary
Proven to excel in fast-paced environments, I leveraged my customer service and cash handling skills at The Tsubaki Tower to enhance guest experiences and streamline operations. Adept at fostering team collaboration, I significantly contributed to achieving sales targets and maintaining high satisfaction levels, showcasing my problem-solving abilities and commitment to excellence.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
1
1
year of professional experience
Work History
Cashier/ Server/Restaurant Hostess
The Tsubaki Tower
01.2025 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Worked with floor team and managers to meet wide range of customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Barista/Cashier
Dusit Thani Guam Resort
08.2023 - 05.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Business Administration And Management - Business Administration And Management
St. Paul University Iloilo
Iloilo City07-2026
High School Diploma -
Balasan National High School
Balasan, Iloilo08-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Professionalism and courtesy
- Issue resolution
- Sales expertise
- Daily reporting
- Problem-solving
- Honest and dependable
Languages
Tagalog
Native language
English
Proficient
C2
Timeline
Cashier/ Server/Restaurant Hostess
The Tsubaki Tower
01.2025 - Current
Barista/Cashier
Dusit Thani Guam Resort
08.2023 - 05.2024
Bachelor of Business Administration And Management - Business Administration And Management
St. Paul University Iloilo
High School Diploma -
Balasan National High School
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