MA ERICA JOY COLLADO

GUAM FACILITIES FOUNDATION INC.

04.2019 - Current

Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Followed up on delinquent tenants and coordinated collection procedures.
Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
Conducted regular property inspections to preemptively identify and address maintenance needs.

Summary