MARÍA IRENE JURADO MUÑOZ
Guatemala City
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Well-qualified Business Administrator proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
14
14
years of professional experience
Work History
Logistics Coordinator
Lean Solutions Group
11.2021 - Current
- Team leader for logistics accounts which include all the process since load has been booked to until payment has been done to the carrier
Administrative Manager/KAM
Good Kraft, S.A.
06.2021 - 11.2021
- Streamlined and improved administrative operations by identifying automation opportunities.
- Updated reports, managed accounts, and generated reports for company database.
- Coordinate exportation
KAM
APL Logistics de Guatemala, S.A.
05.2018 - 06.2021
- Provided professional services and support in a dynamic work environment.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Resolved problems, improved operations and provided exceptional service.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Coordination of process of all the export cycle
Lean & GSD Program Coordinator
SAE-A Centexsa
11.2016 - 04.2018
- Oversaw staff schedules and assignments to handle programming demands.
- Monitored programming trends to keep content relevant and up-to-date.
- Designed program implementation and maintenance plan.
- Created and enforced programming standards to maintain compliance with regulatory requirements from brands
- Automate sewing process and program
Office Administrator & Sales Executive
Revista Qué Pasa
10.2013 - 08.2016
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Supported departmental goals with the coordination of inter-departmental meetings and collaborative initiatives.
- Personal assistant tasks
Communication Assistant for Sponsorship Program
Asociación Camino Seguro
07.2010 - 07.2012
- Coordinated sponsors donations and visits
- Motivate and coordinate communication between sponsors and sponsee
- Collaborated with journalism and marketing teams to compile information and align company messaging.
Concierge
Hotel Camino Real Antigua
10.2009 - 04.2010
- Served as a reliable resource for coordinating all of the VIP guests visits
- Trained staff in delivering top-quality hotel services in alignment with hotel reputation and mission statement.
- Utilized variety of organizational and communication skills to drive guest satisfaction.
- Coordinated ground and air travel arrangements for business and leisure customers to support satisfaction.
Education
MBA - Business Administration And Management
EADE
Guatemala City, GU01.2020
BBA - Business Administration
EADE
Guatemala City, GU01.2019
Skills
- Microsoft Office tools and apps
- Donor Perfect software
- Incoterms knowledge
- Logistics softwares
- Shipping Documentation
- Transportation Management
- Customer Service
Personal Information
- Age: 35
- Nationality: Guatemalan
- Marital Status: Single
Languages
Spanish
Native language
English
Proficient
C2
German
Elementary
A2
References
- Cristina Escobar, Administration & Project Manager for Grupo Cayalá, (502) 3043-2962
- Carola Galicia, Marketing Manager for Lai Lai Guatemala, (502) 4770-029
Timeline
Logistics Coordinator
Lean Solutions Group
11.2021 - Current
Administrative Manager/KAM
Good Kraft, S.A.
06.2021 - 11.2021
KAM
APL Logistics de Guatemala, S.A.
05.2018 - 06.2021
Lean & GSD Program Coordinator
SAE-A Centexsa
11.2016 - 04.2018
Office Administrator & Sales Executive
Revista Qué Pasa
10.2013 - 08.2016
Communication Assistant for Sponsorship Program
Asociación Camino Seguro
07.2010 - 07.2012
Concierge
Hotel Camino Real Antigua
10.2009 - 04.2010
MBA - Business Administration And Management
EADE
BBA - Business Administration
EADE
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