Mariana Lomeka

• Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
• Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
• Streamlined purchasing processes by implementing efficient systems and procedures for order management.
• Mitigated risks associated with supply chain disruptions by developing contingency plans and maintaining a diverse supplier base.
• Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
• Implemented data-driven strategies to optimize purchasing decisions based on historical trends and market fluctuations.
• Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
• Reviewed legal documents such as contracts and non-disclosure agreements to ensure compliance with company policies.
• Facilitated collaboration between production, warehouse and technical personnel to meet procurement needs.
• Maintained impeccable procurement records on purchased item inventory, services included, costs, delivery details, product quality and consumer demand.
• Reduced costs with meticulous supplier negotiation and strict adherence to budget constraints.
• Optimized procurement processes by implementing streamlined strategies and efficient communication methods.
• Improved supplier relationships through regular communication, timely payments, and transparent dealings.
• Achieved cost savings by conducting thorough market research before initiating the purchasing process.
• Ensured compliance with organizational policies, legal requirements, and industry standards in all procurement activities.
• Evaluated vendor performance regularly to maintain reliable supply chain operations and address issues promptly.
• Prepared accurate purchase orders using relevant software applications, ensuring clear communication of requirements to suppliers.

Epidemiology and Laboratory Capacities Program

• Supported public health efforts by conducting thorough interviews with confirmed COVID-19 cases.
• Reduced COVID-19 transmission by effectively identifying and contacting exposed individuals.
• Improved contact tracing efficiency with accurate data entry and case management system utilization.
• Collaborated with public health officials to ensure timely follow-up and support for quarantined contacts.
• Demonstrated empathy and professionalism during sensitive conversations, ensuring confidentiality of personal information.
• Increased case resolution rates by maintaining organized records of all contact tracing activities.
• Assisted in minimizing virus spread through consistent monitoring of affected individuals'' symptoms and compliance with guidelines.
• Contributed to a reduction in local outbreak numbers by promptly escalating high-risk situations to appropriate authorities.
• Strengthened relationships between public health agencies and communities, acting as an approachable liaison for concerned citizens.
• Clarified misconceptions about the virus, sharing accurate information during contact tracing calls.
• Continuously updated knowledge of COVID-19 developments to provide up-to-date recommendations to the public.
• Optimized communication skills while addressing language barriers and diverse backgrounds during contact tracing interactions.
• Trained new team members on best practices for effective contact tracing procedures, enhancing overall team performance.
• Streamlined workflows by collaborating closely with fellow Contact Tracers, fostering a supportive work environment that prioritized accuracy and efficiency.
• Provided emotional support for distressed individuals during difficult conversations surrounding their potential exposure to COVID19.
• Evaluated success of current contact tracing strategies through diligent record keeping, leading to improved processes over time.
• Exceeded contact tracing targets, consistently handling a high volume of cases while maintaining exceptional attention to detail.
• Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
• Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
• Provided educational and informational resources regarding isolation policies and quarantine measures.
• Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
• Collaborated with local organizations to expand health services and resources.
• Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
• Transported or accompanied clients to scheduled health appointments or referral sites.
• Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
• Release Unit Informing of individuals who have completed their isolation period and addressing any concerns moving forward
• Coordination with team leads to identify individuals who have completed their isolation period to ensure patients are informed of their release in prompt manner
• Extracted and converted patient information to excel sheet to create organized listing of both symptomatic and asymptomatic individuals, determination of eligibility for isolation release
• Contacted patient via telephone or mass email in regards to release from isolation
• Responsible for maintain communication with patients via telephone in regards to guidance for individuals who have previously tested positive within 90 days
• Demonstrated effective team work while assisting in training the Guam Army National Guard (GUNG) with day-to-day operations of Covid-19 release unit

Assigned to Health Disparities Grant Managed and carried out tasks assigned by team leads under health disparities grant

• Clerical list up-keeping
• Data updates for lists regarding memberships of health coaches for Government of Guam worksite wellness programs
• Record and inventory management Created shared Google file to update and maintain NCD (Non-Communicable Diseases) Program inventory and NCD Consortium action team listing as needed
• Recorded content inside storage boxes from years prior, securing visual documentation of box contents and uploaded into shared Google sheet
• Aided in operations for Operation: Project Homebound
• Conducting field visits throughout villages of Guam to members of community who are unable to obtain transportation to community outreach clinics
• Documenting information of residence in designated village: name, contact information, physical home address, and vaccination status
• Surveyed individuals in designated villages in regards to need of government assistance
• Notated specific services requested: medical assistance, food stamp, employment, transportation, housing, and utility payment
• Reporting of all data collected to respective team lead at end of day
• General Inquiries: addressing any and all questions, concerns, and inquiries
• Telecommunication with residence, businesses, schools, and health care facilities
• Answering of all incoming phone calls, addressing inquiries and concerns
• Referring individuals to resources: testing facilities, vaccination clinics, and current and updated DPHSS guidance.

Assigned to Dept. of Public Health and Social Services: Epidemiology Laboratories and Capacities to aide in the Coronavirus pandemic.

• Cross trained between teams to ensure complete knowledge and understanding of the department as a whole is met when performing duties.
• Enhanced patient comfort by providing compassionate care and assistance with daily living activities.
• Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
• Assisted with range-of-motion exercises, contributing to improved mobility and overall health for patients.
• Ensured proper nutrition for patients by preparing and serving meals according to dietary requirements.
• Monitored vital signs regularly, reporting any concerning changes to supervising medical staff promptly.
• Enhanced department efficiency by identifying trends and patterns in complex datasets.
• Streamlined data processing for faster results by implementing advanced analytics tools.
• Utilized SARA Alert (Self-reporting online symptom monitor), GUWEBIZ (Guam Online Immunization Web Registry,
• Maintained knowledge on new and updated information regarding Covid-19 to assist with all incoming inquiries from the Covid-19 hotline.

Data Entry and Analysis

• Entry of various data regarding communicable diseases
• Confirming accurate patient information input to electronic databases
• Verified all information entered is correct to prevent future discrepancies to administration as well as patients
• Scheduling of individuals for Covid-19 testing at NRCHC: obtaining name, date of birth, contact number, symptoms to provide proper documentation for staff at NRCHC
• Received and reviewed test results taken during community outreach test sites, made sure patient information matched patient record previously inputted into our online database (Simple Report)
• Proceeded with corrections to patient records as needed. Entered patient test information in order for individual to receive test results within timely manner. Download of daily test result data log to create database to maintain record of number of individuals testing, enrolled into system, and all other vital information.
• Transferring of communicable disease data collected from years prior to shared Google drive
  Monitoring of Isolated and Quarantined Patients
  Daily wellness assessments for patients during their isolation and quarantine period.
• Inquiry of patient's symptoms, notating any changes, improvements and new symptoms
• Actively listening to patient concerns and addressing issues as needed.
• Advising patient to seek care from their primary physician should their symptoms increase in severity. Notating all information relayed to me from patient for future reference
• Confirming that patient is still able to self-sustain for the duration of isolation by ensuring enough food and sanitizing products are available.

• Streamlined office processes by implementing efficient administrative procedures, resulting in increased productivity.
• Enhanced team collaboration by coordinating schedules and organizing meetings for optimal communication and task completion.
• Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
• Maintained a well-organized filing system for easy access to important documents, improving overall efficiency.
• Provided exceptional customer service by addressing inquiries promptly and professionally, nurturing positive client relationships.
• Collaborated with cross-functional teams to complete projects on time and within scope, meeting organizational objectives.
• Prepared detailed reports and presentations for management review, facilitating informed decision-making processes.
• Implemented new software systems that streamlined data entry tasks, resulting in reduced errors and enhanced accuracy.
• Organized company events and functions, fostering a positive work environment and promoting employee engagement.
• Developed training materials for new hires, expediting their integration into the workplace while maintaining high performance standards.
• Handled confidential information with discretion, maintaining trust among colleagues and clients alike.
• Conducted thorough research on various topics to support executive decision-making processes accurately.
• Served as a liaison between departments to ensure clear communication channels were established for effective collaboration on projects or initiatives.
• Supported human resources activities by assisting with recruitment efforts, scheduling interviews, and processing new hire paperwork efficiently.
• Monitored deadlines closely and submitted required documentation punctually.
• Assisted executives with various day-to-day tasks such as calendar management and correspondence handling.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Volunteered to help with special projects of varying degrees of complexity.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

• Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
• Streamlined the checkout process for improved customer experience and reduced wait times.
• Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
• Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
• Collaborated with store management to optimize cashier scheduling for peak hours, maximizing efficiency.
• Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
• Implemented loss prevention strategies by vigilantly monitoring transactions and identifying potential theft risks.
• Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
• Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
• Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
• Managed multiple registers during high-traffic periods, effectively reducing customer wait times and increasing sales revenue.
• Optimized inventory levels at cash wrap stations by regularly restocking supplies and communicating needs to management.
• Utilized point-of-sale systems proficiently, processing various forms of payment quickly and accurately.
• Contributed to store promotions by informing customers of available discounts or special offers at checkout.
• Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
• Supported store initiatives related to loyalty programs or credit card applications, driving overall sales growth.
• Adhered to company guidelines regarding security protocols when managing large sums of money or sensitive financial information.
• Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
• Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
• Participated in ongoing professional development opportunities focused on improving cashier skills and staying current with industry trends.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Helped customers complete purchases, locate items, and join reward programs.
• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Alleviated customer service needs with policy-appropriate solutions.
• Maintained stock to meet expected customer demand.
• Mentored new team members on POS system operation, customer service strategies, and sales goals.
• Helped management develop employee improvement plans and motivate team members to continually improve
• Learned duties for various positions and provided backup at key times.
• Used POS system to enter orders, process payments and issue receipts.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.

• Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
• Developed a comprehensive staff training program, resulting in improved service quality.
• Managed inventory and controlled costs, optimizing restaurant profitability.
• Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
• Established a positive work environment, promoting teamwork and open communication among staff members.
• Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
• Implemented performance evaluation system for waitstaff, fostering continuous improvement and professional growth.
• Streamlined the reservation process to accommodate more guests during peak hours.
• Spearheaded special events planning, driving increased revenue through private parties and corporate functions.
• Cultivated strong vendor relationships, ensuring timely deliveries and competitive pricing on supplies.
• Monitored health code compliance by enforcing strict cleanliness standards within the dining area and kitchen workspace.
• Increased employee retention through ongoing coaching, support, and recognition initiatives.
• Ensured smooth operations during high-volume periods by coordinating closely with other managers across departments.
• Upheld company values by consistently modeling professional behavior for both new hires and seasoned team members alike.
• Drove repeat business from loyal customers thanks to attentive service that went above-and-beyond expectations.