Experienced in developing individualized fitness programs for diverse clients, applying motivational techniques and injury prevention strategies to enhance client performance and ensure their safety. Deep understanding of effective communication and client engagement to drive long-term fitness success for each individual.
Overview
19
19
years of professional experience
Work History
Certified Personal Trainer
Paradise Fitness
Hagatna, GU
02.2020 - Current
National Academy of Sports Medicine Certified
Accredited by the National Commission for Certifying Agencies
Conduct performance assessments that will assist in developing customized fitness programs to enhance a client's well-being
Create and modify exercise programs for based on clients goals, tolerance for expertise, and their unique physical abilities and medical history
Discuss with clients and make recommendations on how to support their goals through a healthy diet
Enhanced client fitness levels by creating personalized workout routines tailored to individual goals and abilities.
Enhanced client motivation through consistent encouragement and support during each session.
Emergency Preparedness Liason Officer
U.S Navy Reserve
Santa Rita, GU
05.2022 - Current
A Department of Defense coordinating element working with a lead federal agency; state and local officials; and the dual status commander to set conditions for DoD support of civil authorities
Serve as DoDs first responders to a natural or man made disaster and is DoDs point of contact to the primary agencies responding to an event
Operations Task Force Leader
FEMA Department of Homeland Security
Barrigada, GU
09.2023 - 02.2024
Assistance in the development of the Incident Action Plan
Supporting Public Assistance and/or Hazard Mitigation staff to ensure Grant Program tasks are executed
Coordinating the sharing of information between local, State, Federal, and Tribal stakeholders
Monitoring disaster events and execution of tasks and delivering report of results/findings to leadership
Lead task forces to meet specific disaster goals and strategies
Responsible for managing human and mechanical resources
Creates budgets for the team's operation, supervising data entry, payroll and grant report entry
Coordinate monthly assessment of the company's financial performance and production activities
Supervise periodic budgeting for the company's annual financial plan, and as well as oversee long term financial goals
Restaurant Manager
Chili's Restaurant
Tumon, GU
03.2009 - 10.2021
Strong ability to follow directions, read, understand, and retain a variety of instructions, regulations, and procedures to effectively run operations
Liaison between the management and staff
Serve as the primary point of contact for human resource related issues
Conduct preliminary inquiries and/or data gathering to facilitate a variety of human resource related issues
Responsible for staffing and scheduling
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Reconciled cash and credit card transactions to maintain accurate records.
Carefully interviewed, selected, trained, and supervised staff.
Responsible for setting targets and incentives to increase production and profitability
Responsible for conducting training and continuing education for staff
Responsible for creating and maintaining the Standard Operating procedures (SOP's)
Responsible for procuring, purchasing materials, supplies and services using various acquisition with multiple vendors for restaurant operations
Responsible for maintaining inventory of supplies and property; maintaining supply records
Responsible for conducting inventory
Provided office management, administrative, and direct professional services to the senior leaders
Provided strong leadership ability to make tough decisions in a very fast-paced and fluid environment
Provided excellent communication and organizational skills, with an emphasis on quality assurance
Evaluate information sharing materials and distribute to staff
Coordinate and respond to significant incidents at the restaurant
Supports decision-making, planning, and program analysis using multiple forms of metrics, tools, reports, and analyses between management
Communicated both orally and in writing with Senior Executive Leadership
Accounts Receivable Clerk
Hilton Guam Resort & Spa
Tamuning, GU
06.2008 - 07.2009
Responsible for billing wholesaler's/travel agents, commercial, and employee accounts
Responsible for sorting and posting supporting documents to their proper accounts
Filed invoices and supporting documents according to SOP
Provided supporting documents for reservations and front office department
Responsible for sending out utilities for concessionaries during month end closing
Senior Guest Service Representative
Hilton Guam Resort & Spa
Tamuning, GU
08.2005 - 06.2008
Responsible for updating daily reports
Provided master folios for billing wholesaler's/travel agents
Checked rooming list for credit check
Performed room inspections
Assigned rooms for incoming guests
Created room key cards
Checked-in/checked-out guests
Helped valet staff
Helped travel agents with their room packets for their guests
Further defined and implemented organizational goals and priorities
Provided recommendations on workforce related issues and initiatives
Collaborated with leadership to achieve common goals
Provided oversight and guidance to the administrative section
Collaborated with leadership to implement organizational goals and initiatives
Education
No Degree - General Studies
University of Guam
Mangilao Village, Guam
Skills
Time Management
Customer Service
Teamwork and Collaboration
Decision-Making
Effective Communication
Adaptability and Flexibility
Attention to Detail
Coaching and Mentoring
References
Edward C. Artero II, Guam Fire Department, Battalion Fire Chief, 671-682-5800, edward.artero@gfd.guam.gov
David Shane Greer, Department of Homeland Security/Transportation Security Administration, Assistant Federal Security Director for Law Enforcement (AFSD-LE), David.Greer@tsa.dhs.gov
Albert Rivera, Five Rivers Analytics, LLC, Controller/SCR, 671-366-9150, albert.rivera.5.ctr@spaceforce.mil
Dustin Santos, Joint Region Marianas, JRM J5 Program Analyst, 671-349-1168, dustinjudesantos@gmail.com
Kayla K. Gogue, Joint Region Marianas, Lead Operations Specialist, 671-486-3361, Kayla.k.Gogue.ctr@us.navy.mil