MARK ANTHONY SIGUA
Dededo Village,GUAM
Summary
Proven leader with extensive experience in cash handling and team leadership, notably at JACK IN THE BOX PARS GROUP LLC. Excelled in optimizing labor costs and enhancing store efficiency, demonstrating strong verbal and written communication skills. Achieved significant improvements in customer satisfaction and operational workflow by implementing strategic changes and fostering a customer-focused team environment. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
JACK IN THE BOX PARS GROUP LLC
2018.11 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Assisted in development and implementation of new menus to offer variety and options to customers.
CASHIER
RUSTANS FOREIGN EXCHANGE
2022.02 - 2023.02
- Enhanced customer satisfaction by providing efficient and accurate foreign exchange transactions.
- Expanded clientele base through proactive engagement with walk-in customers, assessing their foreign exchange requirements.
- Upheld stringent anti-money laundering protocols, monitoring suspicious activity and reporting incidents as required.
- Performed check cashing for customers based on company policies.
CASHIER
Mobil Gas Station
2021.09 - 2022.02
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Education
No Degree - MEDICAL
OUR LADY OF FATIMA UNIVERSITY
Lot 4176-A, MacArthur Hwy, San Fernando, 2000 PampSkills
Transactions and Cash Handling
Cash handling and management
Paperwork reviewing
Payroll Processing
Reviewing timesheets
Verbal and written communication
Team Leadership
SERV SAFE CERTIFICATE
The purpose of a food safety management system is to prevent foodborne illness. 3 A critical control point (CCP) is a point in the flow of food where a hazard can be prevented, eliminated, or reduced to safe levels.
Languages
English, FILIPINO
Native language
Timeline
CASHIER
RUSTANS FOREIGN EXCHANGE
2022.02 - 2023.02
CASHIER
Mobil Gas Station
2021.09 - 2022.02
Assistant Store Manager
JACK IN THE BOX PARS GROUP LLC
2018.11 - Current
No Degree - MEDICAL
OUR LADY OF FATIMA UNIVERSITY
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