Markina Martin
Mangilao Village,GUAM
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time/ part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Server
Sushi Rock
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Assistant Manager
KFC
06.2016 - 02.2024
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Stocker
Ross Dress For Less
11.2022 - 03.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Education
High School Diploma -
Okkodo High School
01.2018
Skills
- Listening skills
- Computer literacy
- Self-taught
- Adaptable
- Good Communication skills
- Very Organized
- Hard working
- Ready to perform challenging task
- Positive attitude
- Fast learner
- Self-motivated
- Professional Appearance
- Cleanliness standards
- Suggestive Selling
- Point of sale operation
- Decision-Making
- Conflict and Complaint Resolution
Field Of Interest
Business Accounting
References
Jennifer Quintana, RGM KFC MIRC.MALL, 671-488-5519
Timeline
Server
Sushi Rock
03.2024 - Current
Stocker
Ross Dress For Less
11.2022 - 03.2023
Assistant Manager
KFC
06.2016 - 02.2024
High School Diploma -
Okkodo High School
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