Summary
Overview
Work History
Education
Skills
Timeline
Generic

Martin Waki

P O BOX 9695

Summary

  • Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 8 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
  • Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
  • Helpful professional commended as valuable team player with expertise in Installation and Troubleshooting. Ready to bring 8 years of relevant work experience to new position in Service Solutions Business Technician industry in GTA or surrounding area.
  • Reliable Installer with 8 years of experience in Telecommunication roles. Lifts up to 75 pounds safely and effectively and follows directions to complete tasks accurately.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Business Technician position. Ready to help team achieve company goals.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Service Solutions Technician II

GTA Teleguam
01.2015 - Current
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Organized work to meet demanding production goals.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Mentored junior technicians in maintenance, repair and reporting duties.
  • Tested systems, noting issues and completing preventive maintenance.
  • Worked with diverse types of weather and ground conditions.
  • Managed maintenance activities, supervised staff and inspected equipment.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Researched and implemented new technologies and equipment.
  • Proper installation of equipment to provide quality service.

Education

Simon Sanchez High School
Yigo, Guam
06.2008

Skills

  • System Troubleshooting
  • Equipment Repair
  • Issue Analysis
  • Quality Control
  • Equipment Maintenance
  • Operations Monitoring
  • System Installation
  • Customer Service
  • Information Tracking
  • Preventive Maintenance
  • Troubleshooting
  • Power Tools and Equipment

Timeline

Service Solutions Technician II

GTA Teleguam
01.2015 - Current

Simon Sanchez High School
Martin Waki