MARTINE MBITAZE
US Navy
Guam
2
Languages
19
Years of experience
Organized and dependable candidate, successful at managing multiple personnel in the prioritization and execution of several priorities with a positive attitude. Willing and able to meet challenges and exceed her peers in meeting team goals.
Work History
Federal Contractor- RELI Group Inc.
9 Months- U.S. Consumer Product Safety Commission
- Epidemiology/Data Systems/WESQ
- Monitored day-to-day activities of new hires, identified improvement areas, and implemented corrective action plans.
- Monitored day-to-day activities of new hires, noting areas needing improvement and implementing plans for rectification.
- Reported new hire progress to supervisor, noting areas for improvement.
- Developed and updated training handbooks for new hires, outlining training plans and tracking employee progress.
- Received, scanned, processed, and performed data entry on all consumer complaints related to injuries and deaths.
- Collaborated with teams to address consumer product issues.
- Scanned documents and saved them in the database to keep records of essential organizational information.
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using a 10-key pad.
- Verified data files before entry to maintain high data accuracy.
- Organized, sorted, and checked input data against original documents.
- Sent completed entries for evaluation and final approval.
- Evaluated source documents to locate needed information.
- Compiled and verified accuracy and sorting information to prepare source data for computer entry.
- Searched, extracted, and interpreted information to determine the correct input procedure.
- Coded and processed applications into required electronic formats.
- Followed established procedures to enter and process data correctly.
- Secured and protected data from unauthorized access by complying with security protocols.
- Developed data entry policies and procedures in compliance with company standards.
- Verified the accuracy of data entered the system to produce error-free reports.
- Created and maintained data entry logs to track data entry activities.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Collated and organized data entry documents into filing systems for easy access.
- Collated and organized data entry documents into filing systems for easy access.
Federal Government Contractor- AISI Inc.
3 Years 4 Months- Supported epidemiological research by managing data systems at WESQ.
- Facilitated data entry processes for accurate consumer complaint management.
- Received, scanned, processed, and entered data on consumer complaints regarding injuries and deaths related to consumer products to support regulatory actions.
- Maintained comprehensive records of tasks, files, and progress on consumer complaints to ensure accurate tracking of investigation outcomes.
- Analyzed completed work for duplications or errors in content before submitting the final product.
- Developed and maintained electronic and hard copy filing systems for consumer complaints, enhancing accessibility and organization of critical information.
- Developed professional documents in Word, Excel, and PDF for internal use.
- Performed redactions on legal documents for investigating purposes.
Aviation Machinist Mate (AD)
4 Years 11 Months- Served as a petty officer second class in the U.S. Navy, overseeing daily operations and maintenance tasks.
- Conducted systematic evaluations and diagnostics of mechanical systems, ensuring peak operational performance.
- Operated and maintained various propulsion systems to ensure optimal performance and reliability.
- Monitored system parameters, diagnosing issues and implementing corrective actions to enhance operational readiness.
- Conducted routine inspections and preventive maintenance on machinery to uphold safety standards and efficiency.
Maintenance Department – Power Plants Division
10 Months- Led the completion of 1,126 maintenance actions, 200 special inspections hours and 5 major phase inspection resulting in 1,173 sorties and 3,625 mishap-free and commonwealth of the northern Mariana Islands.
- Demonstrated exceptional leadership and versatility by qualifying two CDIs, three brake riders, and three wing walker/tail safety observers. Provided sponsorship and safety training to three newly checked-in sailors while tracking qualifications to six onboard uss tripoli (LHA 7)
- Demonstrated exceptional community involvement with 76 volunteer hours supporting the American Red Cross and Guam Running Club. Displayed further initiative by completing 40 of 48 Master's Degree credits during off duty hours.
Aviation Machinist Mate(AD)
1 Year 2 Months- Maintenance Department/PowerPlants
- Conducted preventive and corrective maintenance on MH-60S aircraft engines, power plants, fuel systems, lubrication systems, and auxiliary power units, ensuring compliance with Navy technical manuals and federal aviation standards to maintain operational readiness.
- Performed daily, turnaround, scheduled, and unscheduled inspections; identified discrepancies; and documented maintenance actions in NALCOMIS, enhancing quality assurance and compliance.
- Troubleshot engine performance issues, replaced components, and verified operational readiness to support flight operations and mission requirements.
- Supported aircraft launch and recovery operations by conducting pre-flight and post-flight engine checks and verifying system readiness, contributing to safe and efficient flight operations.
- Collaborated with Quality Assurance, Production Control, and other maintenance divisions to coordinate workload and ensure timely completion of maintenance tasks.
- Contribute to mishap-free operations by adhering to strict safety protocols and reporting requirements.
Material Control / Supply
6 Months- Oversaw HAZMAT supply chain
- Provided hazardous materials (HAZMAT) to maintenance personnel to support daily MH-60S aircraft operations, ensuring compliance with Navy safety and handling regulations.
- Issued command uniforms, boots, and required gear for newly reported sailors, ensuring accountability and compliance with supply records.
- Conducted HAZMAT inventories, reconciling quantities and updating documentation to maintain compliance with established policies.
- Maintained designated HAZMAT disposal bins and enforced environmental and safety standards to ensure proper hazardous waste disposal.
- Issued command uniforms, boots, and required gear for newly reported sailors, maintaining accurate accountability and supply records.
Maintenance Department
3 Months- Contributed to operations as aviation machinist's mate in power plants.
- Assisted in the expeditious completion of 613 maintenance actions including 2 major phase inspections, 117 scheduled and unscheduled inspections, and 64 Daily/Turnaround, totaling 1,244 manhours.
- Facilitated completion of 613 maintenance actions, including 2 major phase inspections and 117 scheduled and unscheduled inspections, totaling 1,244 manhours.
- Directly contributed to executing 1,773 mishap-free flight hours, 19 MEDEVACs, and 11 SAR flights in support of Guam and the Commonwealth of the Northern Mariana Islands.
- Conducted seven training sessions, contributing to qualification of four Plane Captains, six Brake Riders, seven Wing Walker/Tail Safety Observers, six Fuel Surveillance, and three GSE Operators, enhancing shop qualifications by 13 percent.
- Dedicated 35 off-duty hours to Island Knights Against Drunk Driving program, raising awareness of alcohol abuse and contributing to reduction of alcohol-related incidents.
Maintenance Department
10 Months- Led aircraft operations in Line Division, ensuring safety and efficiency during daily flight activities.
- Conducted daily inspections, serviced, launched, and recovered 13 MH-60S combat aircraft in a high-pressure forward-deployed environment, collaborating with 9 work centers to ensure seamless execution of flight schedules.
- Provided support to team members during flexible shifts, working effectively in both day and night operations.
1st Lieutenant
4 Months- Gedunk Shop Supervisor
- Purchased food and beverages for a squadron of over 287 officers, chief petty officers, and sailors. Reduced the need for squadron personnel to depart the workspaces to procure these items, increasing production in a squadron that typically operates seven days a week, 365 days a year.
- Responsible for a budget of $7,000 and two vehicles used to purchase merchandise on and off base. Safeguarded two non-secure spaces and engaged in cash and inventory control through security equipment and procedures, reducing waste and managing an inventory of equipment worth $10,000. Daily procedures implementation led to the successful completion of two health department inspections being graded as ‘exceeding requirements.’
Paralegal
1 Year 2 Months- The Office of the Judge Advocate General (OJAG)
- Calloway & Associates, Inc
- Reviewed legal and court-martial case files to identify information for FBI reporting under Gun Control Act of 1968
- Performed quality insurance Navy and Marine Corps personnel's arrest records Input Navy and Marine Corps personnel's arrest records in NICS (National Instant Criminal Background Check System)
- Redacted sensitive and protected information in compliance with the Freedom of Information Act to thoroughly investigate, analyze, and prepare records for public release.
- Processed and redacted court-martial record appellate filings for public release
- Coordinated with Human Resource specialists regarding new hire security requirements.
- Welcomed and trained new hires with prepared onboarding kits and an office tour.
- Created training manuals and prepared any learning materials needed for new hires.
- Coordinated with the supervisor regarding the new hire onboarding process.
- Gathered and submitted all paperwork related to new hires, including Cyber Security Awareness Training, PII Training, and COVID-19 vaccine requirements.
- Assisted new hires in creating a timecard.
- Coordinated with supervisor on all information about new hire background investigation process.
- Assisted new hires in completing their Electronic Questionnaires for Investigations Processing (eQIP) application for security clearance purposes.
- Provided new hires with clear and concise instructions on the fingerprint process such as the type of documentation required.
- Guided new hires to the appropriate location to acquire fingerprints for background check purposes.
- Worked with Human Resource associates to perform administrative tasks such as I-9 new hire.
- Coordinate with Activity Security Manager regarding new hire background checks and security protocols.
- Kept supervisor updated on the progress concerning new hire security procedures.
- Developed and maintained courteous and effective working relationships.
Federal Contractor
11 Months- Office of Superfund Remediation and Technology Innovation
- Arctic Slope Mission Services (ASMS), a Subsidiary of ASRC Federal Holding Company
- Collaborated with supervisor to develop Standard Operating Procedures (SOPs) for new task assignments.
- Collected and entered all issues/defects reported by the subject matter expert testing team promptly with accurate and detailed reproducibility steps along with the frequency of the problem and all supporting comments and documentation.
- Documented issues encountered during testing by taking print screens, documenting steps to recreate the issue, and working with subject matter experts to identify the criticality and severity of the issue.
- Determined if assigned scenarios passed or failed and recorded findings on the scenario tracker and provided detailed descriptions of scenarios that failed and tested/retested scenarios as needed.
- Coordinated acquisition of government-issued laptops with specialized software for new hires to streamline onboarding process.
- Developed a Standard Operating Procedure (SOP) for software installation to facilitate complex routine operations for new hires and coworkers.
- Performed various IT duties such as coordinating to get government-issued laptops with specialized software for the new hire.
- Reviewed, analyzed, and ensured the quality of data loaded into the database system by utilizing Excel.
- Determined if scenarios passed or failed and recorded findings on the scenario tracker.
Government Contractor-ASRC Federal
2 Months- U.S. Department of State Bureau of Consular Affairs
- Reviewed and evaluated required civil and USCIS documents on all I-130 petitions for the applicable visa category for adjudication before submission.
- Created new I-130 visa cases in the applicable system database and entered petitioners' I-130 immigrant visas through PiVOT.
- Reviewed and evaluated civil and USCIS documents on I-130 petitions to ensure compliance for adjudication.
- Executed immigration processing to align with processing and placement timeliness mandated by USCIS.
- Contributed to ensuring monthly critical processing numbers are met as set by organization leaders promptly.
- Updated I-130 visa applications with accurate notes and maintained compliance with processing policies to meet deadlines.
- Implemented changes to visa applications and conducted thorough verification on all immigrant visas to maintain quality.
- Identified and reported any fraudulent or discrepancies visa applications to the National Visa Center fraud department.
- Processed visa applications, ensuring compliance with government regulations and guidelines.
- Reviewed documentation for accuracy, reducing errors in application submissions.
Library Processor
3 Years- Executed book processing tasks to ensure efficient inventory management for three college campus libraries.
- Oversaw the application of labels and covers on books, CDs, and DVDs to maintain a professional presentation. Managed updates to packaging for media items to enhance visibility and accessibility. Coordinated efforts to ensure proper labeling and covering of inventory for improved customer experience.
- Packed books securely for shipment to specific library locations.
- Executed detailed inventory checks to ensure optimal stock levels and resource availability.
- Coordinated inter-branch transfer and re-labeling of materials, enhancing cataloging accuracy and efficiency.
- Prepared laminated forms and book covers.
- Ensured precise tracking of inventory records to support efficient technical operations.
- Laminate forms and book cover as needed
- Handled heavy materials to ensure efficient workflow.
- Prepared and secured boxes to ensure safe transportation and prompt delivery to designated recipients.
Security Assistant Intern
4 Months- Requested new and additional required documents from employees to complete their background investigation files.
- Requested supplementary documentation from employees to ensure comprehensive and compliant background investigation processes.
- Analyzed investigation packets for discrepancies and missing information, improving overall background check reliability.
- Initiated and managed periodic reinvestigation file processes to ensure compliance for state and federal personnel.
- Analyzed and organized records to extract relevant facts and documents for the timely update of background qualifications in investigation files.
- Monitored and enforced protocols for handling confidential materials, preserving data integrity and trust.
- Evaluated security clearance eligibility requirements for new civilian and contractor hires to ensure alignment with organizational policies.
- Analyzed criminal background check results for new employees, ensuring adherence to applicable regulatory codes and organizational policies.
Student Intern
4 Months- Streamlined trial preparation by collaborating with two assistant district attorneys to effectively compile and organize trial documents and evidence portfolios for court presentation.
- Facilitated interviews with witnesses to compile essential background information for case development.
- Collected valuable insights from witness interviews, enhancing case preparation efforts. Developed comprehensive case background information to inform strategic decisions.
- Crafted detailed discovery and continuance requests for child custody cases, focusing on precision in interrogatories, admission requests, and document production processes.
College Student Intern
2 Years 9 Months- Utilized NCIC to process and upload the criminal records of individuals.
- Updated and modified several of the database's offense and case records.
- Managed front desk operations, proofread documents, documented individual arrests, and entered all traffic citations and warning tickets issued by police into the intranet.
- Welcomed car auctioneers, prepared sign-in forms for record keeping, and verified vehicle owners' records for unpaid fees.
- Answered customer's inquiries on the car retrieval process.
- Processed state mandated MVA paperwork for auctioneers after they bought a vehicle.
- Organized tow vehicle case files and ensured necessary documents were available.
- Drafted and sent vehicle owners' tow notification letters, and organized records of tow company billing receipts with case numbers.
Student Intern
10 Months- Established and managed comprehensive checklists for case files to ensure meticulous tracking and timely completion.
- Reviewed and maintained comprehensive case files, ensuring clients received regular updates regarding their legal proceedings.
- Coordinated requests for clients' medical records and insurance information through effective communication with medical providers and car insurance representatives.
- Facilitated communication with medical providers and car insurance companies to obtain clients' medical records and insurance information.
- Managed interactions with medical providers and car insurance representatives to effectively gather and verify clients' medical records and insurance information.
- Coordinated and assembled legal and medical documentation to ensure thorough completion of clients' personal injury claims.
Education
M.S. - Cybersecurity
A.S. - Paralegal Studies
B.S. - Criminal Justice
Skills
Mechanical systems maintenance
Propulsion systems management
Aircraft safety protocols
Aviation regulations
Parts procurement
Logistics coordination
Inventory management
Document management
Microsoft Office proficiency
Team leadership
Conflict resolution
Document control
Languages
ENGLISH AS A SECOND LANGUAGE
FRENCH-NATIVE
AWARDS
Humanitarian Service Medal, U.S. Navy Community Service Medal, Navy Good Conduct Medal (2 Awards), USS Tripoli (LHA-7) Women’s 500-lb Power Lifter Recognition
AIRCRAFT QUALIFICATIONS
- PLANE CAPTAIN
- CDI (Collateral Duty Inspector)
- PowerPlants Apprentice
- PowerPlants Journeyman
- APU Turn
LEADERSHIP
- Naval Air Technical Training Center (NATTC) Class Leader
- Gedunk Shop Supervisor
Timeline
Maintenance Department – Power Plants Division
Deployment-USS Tripoli (LHA-7)
11.2025 - 09.2026Read More
Aviation Machinist Mate(AD)
US Navy
09.2024 - 11.2025Read More
Material Control / Supply
US Navy
03.2024 - 09.2024Read More
Maintenance Department
US Navy
12.2023 - 03.2024Read More
Maintenance Department
US Navy
02.2023 - 12.2023Read More
1st Lieutenant
US Navy
10.2022 - 02.2023Read More
Aviation Machinist Mate (AD)
US Navy
01.2022 - 12.2026Read More
Paralegal
Office of Judge Advocate-Calloway & Associates
11.2020 - 01.2022Read More
Federal Contractor
Records/Information Management Specialist - U.S Environmental Protection Agency
12.2019 - 11.2020Read More
Government Contractor-ASRC Federal
Visa Processing Specialist
07.2019 - 09.2019Read More
Federal Contractor- RELI Group Inc.
Employee Training Coordinator
09.2018 - 06.2019Read More
Federal Government Contractor- AISI Inc.
U.S. Consumer Product Safety Commission
02.2016 - 06.2019Read More
Security Assistant Intern
U.S. Department of State Diplomatic Security
09.2014 - 01.2015Read More
Library Processor
LAC Group
02.2013 - 02.2016Read More
Student Intern
Montgomery County State's Attorney's Office
08.2012 - 12.2012Read More
College Student Intern
Montgomery County Police
01.2008 - 10.2010Read More
Student Intern
Law Office of Frank J. Coviello
08.2007 - 06.2008Read More
Bowie State University
B.S. from Criminal Justice
Read More
Montgomery College
A.S. from Paralegal Studies
Read More
DePaul University
M.S. from Cybersecurity
Read More