Mayra Aldana

Guatemala City

Summary

I am a hardworking and passionate person with strong organizational skills. I am a polite and professional person who is successful in applying strong communication and problem-solving skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings.

Overview

years of professional experience

Work History

Customer Service Agent

VXI Global

11.2021 - Current

I have demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
I helped a large volume of customers every day with a positive attitude and a focus on customer satisfaction.
I have demonstrated high attention to detail, organization, and management of multiple tasks and projects simultaneously.

Education

Academia De Ingles, (E4CC)

Villa Nueva, Guatemala

11.2021

High School Diploma -

Escuela De Ciencias Comerciales Catalina (ENCC)

Villa Nueva, Guatemala

11.2020

Skills

Customer Service
Call center experience

Fast leaner
Team worker

Languages

Spanish

Native language

English

Advanced

Timeline