Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Ngirarois

Agana Heights

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals. Oversees warehouse operations to meet continuous internal and customer needs. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment. Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities.

Overview

38
38
years of professional experience

Work History

Salesman/Warehouse Manager

Tai Fa Import & Export Company, Inc
07.2012 - Current
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
  • Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.

Floor Representative/Warehouse Worker

Bunny Hardware Store
03.2003 - 11.2005
  • Maintained a clean and organized sales floor, contributing to an inviting shopping environment for customers.
  • Assisted in the training and onboarding of new floor representatives, sharing expertise and best practices for success in the role.
  • Developed and maintained thorough understanding of products and services offered for expertise in selling to customers.
  • Contributed to loss prevention efforts by vigilantly monitoring the sales floor for signs of theft or suspicious behavior.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Assembled pallets and crates for secure transportation of materials.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Managed warehouse operations and verified proper shipment procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Organized and detail-oriented with a strong work ethic.
  • Gained strong leadership skills by managing projects from start to finish.
  • Passionate about learning and committed to continual improvement.
  • Developed and maintained courteous and effective working relationships.
  • Self-motivated, with a strong sense of personal responsibility.

Sales Delivery Driver/Warehouse

Ambros Inc.
06.1986 - 08.1996
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Kept detailed records of deliveries and money received from customers.
  • Verified accuracy of all deliveries against order forms.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.

Education

No Degree - Basic Academics

George Washington High School
Mangilao, Guam

Skills

  • Equipment Operation
  • Load Balancing
  • Delivery Verification
  • Cash Handling
  • Product and Service Sales
  • Interpersonal communication skills
  • Product Promotions
  • Safe Driving
  • Ability to Lift 50 Pounds
  • Valid Driver's License
  • Forklift Operation
  • Customer Service
  • Attention to Detail
  • Clean Driving Record
  • Heavy Lifting
  • Fluent in English
  • Punctual and Reliable
  • Friendly, Positive Attitude
  • Loading and unloading
  • Customer-Oriented
  • Dependability and Honesty
  • Organization
  • Goal-oriented mindset
  • Merchandise Receiving and Handling
  • Reliable and Responsible
  • Honest and Dependable
  • Friendly and Helpful

Timeline

Salesman/Warehouse Manager

Tai Fa Import & Export Company, Inc
07.2012 - Current

Floor Representative/Warehouse Worker

Bunny Hardware Store
03.2003 - 11.2005

Sales Delivery Driver/Warehouse

Ambros Inc.
06.1986 - 08.1996

No Degree - Basic Academics

George Washington High School
Michael Ngirarois