Michael Zanis
Dededo,Guam
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking Police Sgt II position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
53
53
years of professional experience
Work History
Law Enforcement Dispatcher II
Guam Police Dept.
Barrigada
03.2004 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in team-building activities to enhance working relationships.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Army Sargeant
US ARMY
BARRIGADA
08.1992 - 07.2013
- Secured and protected military property, assets and personnel.
- Operated and maintained armored vehicles.
- Implemented tactics, procedures, and techniques for defense systems.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Engaged targets in low-light conditions with night vision equipment.
- Trained in small arms, anti-armor and indirect fire weapons.
- Looked after weapons by scheduling and performing organizational and preventive maintenance.
- Operated surveillance radar, communication systems and identification equipment.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Trained in conflict resolution among subordinates, equals and superiors.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Upheld [Branch] dress and appearance regulations for professional appearance.
- Worked weekends and long hours in deployed locations to complete [Type] taskings.
- Attended required training sessions and seminars.
- Maintained required level of proficiency in use of firearms.
Police Officer II
Guam Police Dept.
Barrigada
09.1990 - 03.2004
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses and damage to property.
- Answered emergency calls for help from citizens and business owners.
- Secured crime scenes, gathered evidence and questioned witnesses.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Conducted preliminary investigations at scenes of major crimes.
- Patrolled assigned areas to check homes, businesses and public roads for signs of disturbance.
- Apprehended suspects, read Miranda Rights and transported offenders to jail.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Apprehended offenders and conducted interviews and interrogations.
- Engaged with local individuals and community leaders to discuss crime reduction strategies.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Worked with investigations team to surveil and capture offenders for possession and distribution of illegal narcotics and prescription drugs.
- Coordinated swift and tactical responses to wide range of criminal issues.
- Conducted thorough investigations of serious injury and fatality traffic accidents.
- Executed operational protocols for criminal and non-criminal violations.
- Debriefed arrested individuals to collect important information for ongoing investigations.
- Validated evidence for admissibility and preserved evidence to be utilized court hearings.
- Promoted safe driving conditions by quickly identifying and removing disabled vehicles and obstructions from roadways.
- Processed, verified and utilized tips to initiate speedy resolutions for investigations.
- Reported deficient streetlights, signs and road surfaces to keep residents safe.
- Maintained tight controls during static and mobile surveillance operations to protect validity and usefulness of evidence collected.
- Responded quickly to suspected bomb threats and evacuated buildings to search for explosive devices.
Education
Guam Community College
Mangilao GuamARMY SCHOOLS
UNITED STATES ARMY SCHOOLS
UNITED STATES12.1982
Associate of Arts - Criminal Justice Academy
Guam Community College
Mangilao Guam09.1990
Skills
- Law Enforcement
- Law Enforcement Operations
- Law Enforcement Knowledge
- Traffic Law Enforcement
- Law Enforcement Assistance
- Law Enforcement Communications
- Law Enforcement Coordination
- Law Enforcement Interaction
- Law Enforcement Understanding
- Law Enforcement Support
- Law Enforcement Collaboration
- Law Enforcement Cooperation
- Baton (Law Enforcement)
- Dispatcher Communication
- Law Enforcement or Criminal Justice Experience
- Standards Enforcement
Timeline
Law Enforcement Dispatcher II
Guam Police Dept.
03.2004 - Current
Army Sargeant
US ARMY
08.1992 - 07.2013
Police Officer II
Guam Police Dept.
09.1990 - 03.2004
Guam Community College
ARMY SCHOOLS
UNITED STATES ARMY SCHOOLS
Associate of Arts - Criminal Justice Academy
Guam Community College
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