Michael Jude Hernandez
Dededo,Guam
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server / Quality Assurance
Chili's Guam
Tumon, Guam
07.2021 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Monitored food preparation times to ensure freshness of dishes served.
- Communicated with wait staff, chefs and other kitchen personnel to coordinate food orders.
- Verified accuracy of orders before they left the kitchen.
- Cleaned work areas and equipment after each shift.
- Maintained a safe working environment by adhering to health standards and regulations.
Crew Leader
Guam Green Growth
Mangilao, Guam
03.2023 - 08.2023
- Assisted in the preparation of fields for crop production by tilling, plowing and harrowing soil.
- Weeded out unwanted plants from cultivated areas.
- Removed debris from fields after harvest season.
- Conducted research on new agricultural techniques or technologies.
- Worked cooperatively with colleagues in a team environment.
- Constructed fire breaks and removed brush to support fire prevention and suppression goals.
- Removed undesirable or diseased trees with hand and power saws.
- Identified, sorted, and separated recyclable materials such as plastic, paper, metal, glass, and cardboard.
- Ensured that all waste was disposed of properly according to local regulations.
- Assisted in setting up and maintaining aquaculture systems, including monitoring water chemistry, oxygen levels, and other parameters.
- Developed educational materials about watershed conservation efforts.
Assistant Coach
Guam Department of Education
Dededo, Guam
11.2019 - 12.2022
- Assisted in the recruitment of student-athletes for the program.
- Conducted practice sessions and provided instruction to players on technique, strategy, and performance.
- Provided feedback to athletes on their performances in practices and competitions.
- Developed scouting reports and game plans for upcoming opponents.
- Organized team activities such as charity events, team dinners, and awards ceremonies.
- Assisted head coach in making decisions related to personnel moves such as recruiting, player selection.
- Provided guidance to players on sportsmanship, discipline, nutrition, injury prevention techniques.
- Maintained records of player attendance at practices and competitions.
- Assisted with fundraising efforts for the athletic program.
- Ran drills and fitness circuits to improve athletes' coordination and skills.
Sales Associate
Canvas Vapery
Dededo, Guam
09.2019 - 12.2019
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
Server / Delivery Driver
Three Squares Guam
Tamuning, Guam
09.2017 - 10.2019
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Greeted guests and provided menus.
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Education
High School Diploma -
Okkodo High School
Dededo , Guam06.2017
Skills
- Quality Control
- Sales Techniques
- Problem-Solving
- Dependable and Responsible
- Time Management
- Teamwork and Collaboration
- First Aid/CPR
- Active Listening
- Cultural Awareness
- Chainsaw Operation
- Erosion Control
- Tree Removal
- Strong Work Ethic
- Job Site Cleanup
- Excellent Communication
- Critical Thinking
Accomplishments
- Coached High School Varsity team to Championship game.
- Graduated from the Guam Green Growth Conservation Corps Program.
Certification
- CPR / First Aid Certified
- Chainsaw Operator Trained
- Hold Alcohol Beverage License
- Holds Health Certificate
References
References available upon request.
Timeline
Crew Leader
Guam Green Growth
03.2023 - 08.2023
Server / Quality Assurance
Chili's Guam
07.2021 - Current
Assistant Coach
Guam Department of Education
11.2019 - 12.2022
Sales Associate
Canvas Vapery
09.2019 - 12.2019
Server / Delivery Driver
Three Squares Guam
09.2017 - 10.2019
High School Diploma -
Okkodo High School
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