Mikee Giron
PO BOX 10001 PMB 87 SAIPAN,MP
Summary
Performance-oriented employee with in depth ability to support team managers and perform management duties in their absence.
Overview
11
11
years of professional experience
Work History
Manager
RELOX LLC
GARAPAN SAIPAN
05.2024 - 09.2025
- Managed daily bar operations, ensuring efficient service and high customer satisfaction.
- Developed and maintained inventory control systems to minimize waste and optimize stock levels.
- Implemented promotional strategies to enhance customer engagement and increase sales volume.
- Resolved customer complaints promptly, enhancing overall guest experience and loyalty.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective drinks recommendations for guests.
Content Moderator
Wipro Philippines Inc.
Philippines
02.2022 - 04.2024
- Reviewed and analyzed user-generated content for compliance with community guidelines.
- Identified inappropriate content and escalated issues to senior moderators for further review.
- Provided feedback on policy changes to enhance content moderation processes and improve user experience.
- Conducted regular training sessions for new moderators on platform policies and tools.
- Monitored real-time user interactions to ensure adherence to established standards and practices.
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
Finance Officer
Morten Electronics Co.
Taguig City, Philippines
10.2020 - 01.2022
- Managed financial transactions, ensuring accuracy and compliance with organizational policies.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Optimized cash flow management, ensuring timely payment of invoices and reducing outstanding debts.
- Plans, directs, and controls accounting and financial operations.
- Prepares reports and documents covering accounting transactions for management review.
- Ensures that accurate records are kept by standard practices.
Team Leader - Payment Officer
Coldstream Marketing Solution
Pasay City Philippines
08.2017 - 09.2020
- Led team in achieving operational goals through effective scheduling and resource allocation.
- Mentored junior staff, fostering skill development and enhancing team performance.
- Streamlined workflows by implementing process improvements that increased efficiency.
- Conducted regular performance evaluations to ensure adherence to quality standards.
- Coordinated cross-functional communication to resolve issues and improve collaboration.
- Analyzed operational data to identify trends and inform strategic decision-making.
Payment Officer
Coldstream Marketing Solution Inc.
Pasay City, Philippines
06.2015 - 07.2017
- Processed payment transactions efficiently, ensuring accuracy and compliance with financial regulations.
- Reconciled accounts and resolved discrepancies to maintain financial integrity.
- Collaborated with cross-functional teams to streamline payment procedures and enhance operational efficiency.
- Conducted regular audits of payment systems to ensure data accuracy and security measures were upheld.
Customer Service Representative
Convergys
Makati City, Philippines
12.2014 - 05.2015
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Maintained detailed records of customer interactions using CRM software for improved service delivery.
Education
No Degree - Bookeeping
Tesda
Philippines05-2025
Bachelor of Science - Information Technology
Dr. Yanga's Colleges Inc
Wakas, Bocaue, Bulacan Philippines10-2014
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Customer relationship management (CRM)
- Shift scheduling
Timeline
Manager
RELOX LLC
05.2024 - 09.2025
Content Moderator
Wipro Philippines Inc.
02.2022 - 04.2024
Finance Officer
Morten Electronics Co.
10.2020 - 01.2022
Team Leader - Payment Officer
Coldstream Marketing Solution
08.2017 - 09.2020
Payment Officer
Coldstream Marketing Solution Inc.
06.2015 - 07.2017
Customer Service Representative
Convergys
12.2014 - 05.2015
No Degree - Bookeeping
Tesda
Bachelor of Science - Information Technology
Dr. Yanga's Colleges Inc