Misaki Baker
Santa Rita
Summary
Dynamic supervisor with a proven track record at Patisserie Parisco, excelling in staff management and customer service. Enhanced team productivity through strategic planning and effective training, fostering a collaborative environment. Skilled in decision-making and inventory control, consistently improving customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor
Patisserie Parisco
Tamuning
08.2023 - 06.2025
- Oversaw daily operations of the shop, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Interview and hire and training new employees
- Daily accounting tasks and completing paperwork
Barista
Verve Coffee Roasters
Kamakura,kanagawa Prefecture
09.2020 - 01.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista
Aroma Coffee House
Newport News,Viriginia
01.2017 - 12.2019
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Education
Pharmacy Technitian Certified -
Guam Mariana Training Center
Hagåtña, Guam02-2025
High School Diploma -
Tosho High School
Nagasaki,Japan03-2013
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Strategic planning
Languages
Japanese
Bilingual or Proficient (C2)
Certification
- NHA pharmacy technician certified
- Basic life support certified
Timeline
Supervisor
Patisserie Parisco
08.2023 - 06.2025
Barista
Verve Coffee Roasters
09.2020 - 01.2023
Barista
Aroma Coffee House
01.2017 - 12.2019
Pharmacy Technitian Certified -
Guam Mariana Training Center
High School Diploma -
Tosho High School