Geannalene Jarie Quitugua
Customer Service
Dededo
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure even entry-level positions. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Floral Designer
Pay-Less Supermarkets
03.2022 - Current
- Promoted from Floral Clerk to fulfill the help needed in deparment.
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
- Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and other events.
- Assist customers by providing advanced knowledge of floral arrangements and bouquets.
- Complete daily tasks, such as keeping our floral shop clean, watering flowers, taking and completing customer orders.
- Researched latest design trends, colors, and vendor products for use in new pieces.
- Train and provide knowledge of department to newly hired employees.
- Offer help to store front by bagging customer's grocery items at cashier check out, and stocking items for another department during slow time at our floral shop.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
Floral Clerk
Pay-Less Supermarkets Inc.
06.2022 - 03.2023
- Placed orders for supplies such as ribbon, cellophane, flowers and plants
- Worked closely with manager to discuss more efficient ways to grow floral department.
- Maintained a visually appealing store layout by regularly refreshing floral displays and rotating inventory.
- Set up and broke down holiday and seasonal displays.
- Set up meetings, interviews and event dates.
- Assisted with monthly inventory counts.
- Distributed even help between shops during seasonal days.
- Help organize documents and datas both physical and online.
- Daily use of Microsoft Office Word and Excel programs as well as Google documents.
- Keep updates and manage emails and important tasks needed within the floral department.
- Attended Ad meetings and other meetings pertaining to the department.
- Developed positive relationships with clients and vendors to boost rapport and trust.
Waitress
Hotel Nikko Guam
03.2018 - 02.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Complete daily shift tasks such as, set up and break down of equipments.
- Daily usage of Microsoft Office Word and Excell.
- Send out daily reports at the end of every shift to department heads and managers as well as send data reports of orders to restaurants for recording purposes at the end of every month.
- Assist supervisory in ordering and receiving requisition for supplies.
- Assist with monthly inventory counts.
- Perform other jobs such as , Waitress, Hostess, Busser, Food Runner and refilling buffet areas.
Education
High School Diploma -
Asmuyao Community School
Hagåtña, Guam06.2017
Skills
- 5 years : Customer Service
- Clerical Work
- 3 years : Floral Shop assistance
- 2 years :
- Sales and Marketing
- Personnel development
- Order Management
- Stock organization
- Multitasking and problem solving
- Basic computer skills
Timeline
Floral Clerk
Pay-Less Supermarkets Inc.
06.2022 - 03.2023
Floral Designer
Pay-Less Supermarkets
03.2022 - Current
Waitress
Hotel Nikko Guam
03.2018 - 02.2021
High School Diploma -
Asmuyao Community School
Similar Profiles
Dornella MantanonaDornella Mantanona
Head Cashier at Pay-less SupermarketsHead Cashier at Pay-less Supermarkets
KELLY M. PERKINSKELLY M. PERKINS
Private Duty at Private Pay Home CarePrivate Duty at Private Pay Home Care
Thuthukani Thapelo KhuzwayoThuthukani Thapelo Khuzwayo
Customer Success Agent (CS Level 2) at AO PayCustomer Success Agent (CS Level 2) at AO Pay