Adifson Namelo
Toto,Guam
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position in the field of business. Personable and dedicated team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, growing businesses, and cultivating partnerships on Guam and beyond.
Overview
6
6
years of professional experience
Work History
Paralegal
Office of the Attorney General of Guam
09.2024 - Current
- Improve document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Conduct detailed client intakes and entered information into company database.
- Manage complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
Customer Service Representative
Office of the Attorney General of Guam
06.2024 - 09.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained up-to-date knowledge of product and service changes.
Crew Member
McDonald’s
01.2019 - 06.2024
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Human Resources Intern
McDonald’s
01.2024 - 05.2024
- Maintained confidentiality when dealing with sensitive information relating to personnel files or organizational policies.
- Organized and maintained personnel records in a secure database.
- Analyzed internal feedback surveys from employees about their workplace experience.
Member Service Representative Intern
Community First Federal Credit Union
08.2023 - 12.2023
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Participated in team meetings to discuss customer service strategies and goals.
- Monitored compliance with organizational security protocols when interacting with members.
Education
Bachelor of Arts - Business Administration
University of Guam
Mangilao, GU05-2024
Skills
- Problem-solving abilities
- Administrative Support/Support Staff
- Customer Service/Relations
- Business development understanding
- High-energy attitude
- Networking
- Filing
Timeline
Paralegal
Office of the Attorney General of Guam
09.2024 - Current
Customer Service Representative
Office of the Attorney General of Guam
06.2024 - 09.2024
Human Resources Intern
McDonald’s
01.2024 - 05.2024
Member Service Representative Intern
Community First Federal Credit Union
08.2023 - 12.2023
Crew Member
McDonald’s
01.2019 - 06.2024
Bachelor of Arts - Business Administration
University of Guam
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