NATALIE SENO
Yigo Village,GU
Summary
A self-starter and quick learner who is also a creative and people person, A Consular and Diplomatic affairs graduate from De La Salle College of Saint Benilde. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skilled in advertising sales, events planning, and social media. Eager to join a company that would enable professional and personal growth as well as assist in developing skills and knowledge while contributing to the organization's mission and vision.
Overview
10
10
years of professional experience
Work History
SENIOR MEDIA SALES
GLIMPSES OF GUAM
05.2023 - Current
- Directly handles complaints and disputes from clients and negotiates solutions to resolves/reconcile those situations thus preserving business relationships
- Hire, train, motivate, new sales representatives and ensure that they're using effective sales tactics to meet revenue objectives
- Fulfill daily requirement of phone calls, customer contacts and prospects
- Consistently meeting and exceeding goals
- Prepare and present creative ideas and proposals, both via Zoom, Teams, and in person meetings
- Prospect for new business and enhance current business relationships
- Assist in planning and execution of company events
- Staying in know about different forms of communication
- Details pricing and negotiates costs when necessary
- Tracks every media purchase made to ensure that it is completed accurately and on time
- Directly handles complaints and disputes from clients and negotiates solutions to resolves/reconcile those situations thus preserving business relationships.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and fast-paced environment.
- Organized and detail-oriented with strong work ethic.
DIGITAL MEDIA SALES
GLIMPSES OF GUAM
05.2020 - 05.2023
- Promoted to Senior Media Sales
- Fulfill daily requirement of phone calls, customer contacts and prospects
- Consistently meeting and exceeding goals
- Prepare and present creative ideas and proposals, both via Zoom, Teams, and in person meetings
- Prospect for new business and enhance current business relationships
- Assist in planning and execution of company events
- Staying in know about different forms of communication
- Details pricing and negotiates costs when necessary
- Tracks every media purchase made to ensure that it is completed accurately and on time
- Directly handles complaints and disputes from clients and negotiates solutions to resolves/reconcile those situations thus preserving business relationships.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and fast-paced environment.
- Organized and detail-oriented with strong work ethic.
WEDDING COORDINATOR
ARLUIS WEDDINGS
11.2018 - 04.2020
- Planning and execution of wedding
- Tasked with leadership and organization role over all wedding vendors, supplies needed and other wedding details that may be needed
- Selling companies products such as 3D bouquets, upgraded photoshoots, photo albums, videos, and so on
- Available to assist bride and groom with whatever they need on day of wedding.
- Completed final reviews of ceremony and banquet area setups to resolve last-minute issues.
- Implemented protocols and procedures to effectively manage planning process.
SALES EXECUTIVE
MARQUIS EVENTS PLACE
03.2018 - 07.2018
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Up sold menu items to maximize revenues while providing increased value and exceptional experience to guests
- Effectively communicated and work closely with Banquet, Culinary and all other operational departments to ensure smooth execution of events including having weekly banquet Event meetings with Executive Chef and pre shift meetings with Captains and Servers.
- Prospected new business by conducting quality outside calls and networking including attending marketing events
- Continually met revenue goals
SALES COORDINATOR / ADMINISTRATIVE ASSISTANT
ACK FOODS INC.
05.2015 - 06.2016
- Kept detailed records of sales and customer information, updating database regularly to maintain top-notch service.
- Improved productivity by increasing customer communication and responding to feedback.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Compiled client profiles and entered information into operating system.
- Researched local markets to identify and flesh out lists of new leads for sales team follow-up.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
ADMINISTRATIVE ASSISTANT
ITALIAN CHAMBER OF COMMERCE IN THE PHILIPPINES
03.2014 - 09.2014
- Handling urgent calls, emails, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events
- Handling orders by phone, email, or mail and checking orders have correct prices, discounts, and product numbers
- Did Market research on products and target countries, organized travel plans i.e., flights, hotels, etc., researched, planned, and organized trade shows
- Made and Updated Social Media Acct (Facebook)
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
INTERNSHIP STUDENT
ITALIAN CHAMBER OF COMMERCE IN THE PHILIPPINES
01.2014 - 03.2014
- Researched and drafted project proposals
- Planned and organized trade shows attended by company.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Sorted, organized, and maintained files.
- Interacted with customers by phone, email, or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Sorted and organized files, spreadsheets, and reports.
Education
Bachelor of Arts - Consular and DiplomaticAffairs
De La Salle College of Saint Benilde
Manila, Philippines 07.2014
High School Diploma -
St. Paul College of Paranaque
Paranaque Philippines 03.2010
Skills
◦ Leadership
◦ Strong negotiation and influencing skills
◦ Project management and time management ability
◦ Attention to detail
◦ Resilience
◦ Self-motivation
◦ Ability to collaborate effectively with others
◦ Outgoing personality
◦ Customer service
◦ Problem solving
◦ Creativity
◦ Adaptability
Languages
Tagalog, Filipino, English
Native language
Timeline
SENIOR MEDIA SALES
GLIMPSES OF GUAM
05.2023 - Current
DIGITAL MEDIA SALES
GLIMPSES OF GUAM
05.2020 - 05.2023
WEDDING COORDINATOR
ARLUIS WEDDINGS
11.2018 - 04.2020
SALES EXECUTIVE
MARQUIS EVENTS PLACE
03.2018 - 07.2018
SALES COORDINATOR / ADMINISTRATIVE ASSISTANT
ACK FOODS INC.
05.2015 - 06.2016
ADMINISTRATIVE ASSISTANT
ITALIAN CHAMBER OF COMMERCE IN THE PHILIPPINES
03.2014 - 09.2014
INTERNSHIP STUDENT
ITALIAN CHAMBER OF COMMERCE IN THE PHILIPPINES
01.2014 - 03.2014
Bachelor of Arts - Consular and DiplomaticAffairs
De La Salle College of Saint Benilde
High School Diploma -
St. Paul College of Paranaque
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