NATHAN HODGES
PO Box 630,Hagatna, Guam
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Maintenance Supervisor
Guam Visitors Bureau
07.2023 - Current
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised one employees and scheduled shifts.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Managed the safe and efficient operation of recreational facilities, ensuring a positive experience for all users.
- Collaborated with fellow staff members to develop a well-rounded schedule of recreational offerings, resulting in higher attendance rates.
- Promoted teamwork among staff members through regular meetings that emphasized collaboration, shared decision-making processes, leading to improved working relationships.
- Provided exceptional customer service by establishing open lines of communication between staff members and program participants or their familiesguardians.
- Ensured compliance with safety regulations for all activities offered through diligent monitoring and routine inspections of facilities and equipment.
- Coordinated volunteer efforts in support of recreational programs, enhancing both service delivery and participant experiences.
- Improved customer satisfaction by addressing concerns and resolving issues related to recreational programs promptly.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Contributed to increased overall happiness among tourists and clients by fostering a positive atmosphere within the environment.
Intern Summer Trainee
GIAA Aircraft Rescue Fire Fighting
06.2023 - 07.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Participated learning fire drills to enhance response efficiency.
- Improved knowledge of safety by conducting regular equipment inspections and maintenance.
- Trained fire prevention strategies, educating community members on safety protocols.
- Trained first aid and basic life support to injured individuals at emergency scenes.
- Trained compliance with safety regulations and protocols during operations.
Intern Summer Trainee
Guam Legislature, Senator Roy Quinata
06.2023 - 07.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific agency applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Supported customer service improvements with detailed feedback analysis.
- Enhanced team productivity by assisting with organization of project documentation.
- Streamlined data entry processes, significantly reducing manual errors.
- Contributed to positive work environment by actively participating in team-building activities.
Education
High School Diploma -
SAINT PAUL CHRISTIAN SCHOOL
1700 Mendioka St., Macheche, Guam05-2023
Skills
- Preventive Maintenance
- Team supervision
- Facilities maintenance
- Maintenance recordkeeping
- Safety protocols
- Inventory monitoring
- Grounds maintenance
- Skilled maintenance and repair
- Decision-making
- Hand and power tool operation
Timeline
Maintenance Supervisor
Guam Visitors Bureau
07.2023 - Current
Intern Summer Trainee
GIAA Aircraft Rescue Fire Fighting
06.2023 - 07.2023
Intern Summer Trainee
Guam Legislature, Senator Roy Quinata
06.2023 - 07.2023
High School Diploma -
SAINT PAUL CHRISTIAN SCHOOL
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