Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales.
Overview
39
39
years of professional experience
Work History
General Manager
Premier Hotels & Resorts Guam, Inc. dba RIHGA Royal Laguna Guam Resort
Tamuning, GU
07.2019 - Current
Analyzed market data to identify trends in occupancy rates, pricing strategies.
Reviewed financial statements and reports to assess operational performance against budget targets.
Established quality assurance standards for each department to ensure high levels of service delivery.
Collaborated with sales team on special promotions or packages for guests.
Coordinated and supervised daily operations of the hotel, ensuring compliance with all policies and procedures.
Developed strategies to maximize profits through cost control and revenue generation initiatives.
Advised senior management on changes needed to improve operational efficiency.
Created marketing plans to increase visibility of the hotel's brand in local markets.
Optimized room rates to gain maximum occupancy figures, improving revenue growth and increasing market share.
Managed labor and property expenses to achieve maximum flow-thru to bottom line.
Built and maintained productive relationships with employees.
General Manager
Aqua Resort Club Saipan
02.2015 - 06.2019
Managing a 91 room hotel with several F&B outlets with more than 100 employees
Successfully boosted the hotel profit double in 2016.
Senior Manager
PHR Ken Micronesia, Inc.
02.2012 - 01.2015
Supervised HR and Accounting Departments of Corporate Office
Supervised Consolidation Purchasing for 7 hotels and loyalty program (PHR Club) for 7 hotels and 1 golf course.
Manager of Executive Office & Corporate Development Office
Ken Corporation Ltd.
08.2011 - 02.2012
Dealt with corporate executive's inheritance tax issues teaming up with accounting professionals.
Manager of Sales Department
Ken Corporation Ltd.
01.2010 - 07.2011
As the sales manager, successfully brokered two residential properties (worth more than US$80 million) to a Hong Kong investor
Road showed in Hong Kong and Singapore to promote Japanese real estate to the investors through local financial institution.
Director of New Business Development
Premier Hotels & Resort (Guam), Inc.
04.2006 - 12.2009
As acquisition manager, successfully closed the purchase and sales transaction for Santa Fe Hotel, Palace Hotel, Hyatt Regency Hotel in Guam, Hilton Hotel Guam and Nikko Hotel and Hotel Nikko Guam
Also asset managed the above properties to increase the profitability.
Sectional Manager
Ken Real Estate Lease Ltd.
05.2004 - 03.2006
Negotiated and successfully purchased 5 hotels in domestically and internationally.
Sectional Manager
Ken Corporation Ltd.
02.2000 - 01.2004
Dealt with the foreign investors to introduce the properties in Tokyo, Japan and closed the deals in total amount of US$120M.
Asset Manager
Ken Corporation Ltd.
01.1992 - 12.1999
Asset managed the hotel properties that Ken Corporation owned
Helped to raise more than US$200 million for hotel properties development for Japanese investors to invest to the U.S
Properties
And relation manager to Investors in Japan after the Completion of such properties
Successfully sold numerous properties in the U.S
And acquired Embassy Suite Hotel in Lake Tahoe for Ken Corporation Ltd
Marketed the new concept of Time Share in Hawaii In Tokyo and sold numerous Time Share intervals.
Sales Person
Ken Corporation Ltd.
Tokyo, Japan
09.1985 - 12.1991
As leasing agent, dealt with foreign expats
Helped finding their accommodations in Tokyo
Made more than 200 lease contracts.
Education
Undergraduate
California State University At Los Angeles
California
01-1984
Undergraduate
Glendale Community College
California
01-1983
High School Diploma -
Johsai University High School
Japan
01-1978
Skills
Business Development
P&L Management
Customer Relationship Management
Staff Supervision
Operations Oversight
Advertising and marketing
Branding
Expense Control
Project Management
Account Management
Vendor Sourcing
Sales
Quality Management
Contract Negotiations
Financial Administration
Budget Administration
Budget Development
Born
02/26/60
Required Skills
Expertise in real estate related knowledge in the U.S. and in Japan to deal with transactions in different countries and markets. Retain professionals such as legal councils, accountants and appraiser and coordinate the acquisition team and lead the deal to the successful closing. Excellent verbal and written communication ability in both English and Japanese.
Training And Professional Licenses
Japanese Real Estate Broker's License
TOEIC 940
Personal Information
Nationality: Japan
Marital Status: Single
Timeline
General Manager
Premier Hotels & Resorts Guam, Inc. dba RIHGA Royal Laguna Guam Resort
07.2019 - Current
General Manager
Aqua Resort Club Saipan
02.2015 - 06.2019
Senior Manager
PHR Ken Micronesia, Inc.
02.2012 - 01.2015
Manager of Executive Office & Corporate Development Office