Robin Hecita
Barrigada Heights,GU
Summary
With over two decades of experience in designing and installing IT network systems and Telecommunications Infrastructure, I bring a proven ability to lead projects from planning through execution. Skilled in analyzing complex information, generating reports, and delivering results under tight deadlines. Adept at clearly communicating company objectives and aligning team efforts to achieve mission-critical goals. Strong problem-solving skills in project management, coupled with a reputation for building effective, respectful working relationships with co-workers, leadership, clients, and stakeholders. Consistently recognized for excellence in installation quality and professional conduct, both publicly and privately. Known for a steadfast commitment to work ethics, integrity, and maintaining high moral standards. Dedicated to enhancing operational efficiency and effectiveness through strategic planning, risk management, and continuous process improvement.
Overview
28
28
years of professional experience
Work History
Project Manager
United States Navy
Guam
03.2019 - Current
- Developed 20 Statements of Objectives (SOO), Performance Work Statements (PWS), Statements of Work (SOW), and Independent Government Cost Estimates (IGCE) for multiple projects
- Attended over 100 telecommunications implementation meetings to ensure alignment on project goals
- Developed and implemented over 5 project plans and timelines for complex telecommunications and IT projects
- Collaborated with vendors and suppliers to ensure timely and cost-effective delivery of materials and services for NIWC, NAVSEA, DITCO, and NAVSUP contracts
- Coordinated with cross-functional BCO teams to manage resources and ensure seamless project execution
- Directed multiple vendors to ensure compliance with project goals and timelines
- Managed over dozens of project budgets, providing regular financial updates to stakeholders
- Developed and maintained strong relationships with stakeholders, ensuring effective communication and alignment throughout the project lifecycle
- Conducted onsite inspections of telecommunications projects to assess progress and quality
- Identified and mitigated risks and issues that could impact project timelines, scope, or budget
- Ensured adherence to project management best practices and methodologies
- Monitored project deliverables meeting the highest quality standards and customer expectations
- Continuously assessed project performance, identifying opportunities for process improvements
- Provided regular project status reports and presentations to senior management and stakeholders
- Ensure all project deliverables have been completed and meet the required specifications
- Review and approve all outstanding invoices, ensuring accuracy and alignment with the original contract terms
- Coordinate Project out-brief with senior management and stakeholders
COR
United States Navy
Guam
03.2019 - Current
- Assist in the development of Statements of Work (SOW), Performance Work Statements (PWS), and Independent Government Cost Estimates (IGCE)
- Review and provide input on solicitation documents and contract modifications
- Evaluate technical proposals to ensure compliance with contract requirements and technical specifications
- Coordinate with contracting officers during the contract award process to ensure alignment with project needs
- Ensure all contract deliverables, milestones, and performance metrics are clearly defined and understood by all parties
- Monitor contractor performance through regular inspections, performance reviews, and deliverable assessments
- Conduct periodic site visits to ensure work is performed according to contractual terms and technical specifications
- Track project timelines, ensuring that deadlines are met, and report any delays or risks to contracting officers
- Manage contracts valued over 49 million, 25 million, and 20 million
- Develop Contracts and Key Supporting Documents trackers
- Monitor contractor personnel qualifications and ensure compliance with labor categories and requirements
- Verify appropriate certifications, clearances, and experience levels among contractor personnel
- Ensure that contractors provide adequate staffing levels and trained personnel to meet contract obligations
- Provide training updates for contract personnel
- Act as the primary liaison between the government and contractor, facilitating effective communication on contract requirements, changes, and performance issues
- Appointed as Source Selection Chairperson
- Consolidated Technical Evaluations, submit Selection Recommendation Document (SRD)
- Coordinate with cross functional teams, including project managers, IT personnel, and telecommunications engineers, to align contractor efforts with project goals
- Identify and mitigate risks related to project scope, timelines, quality, and personnel performance
- Document and escalate issues or disputes related to contractor performance to the contracting officer for resolution
- Monitor contract expenditures and verify invoices for accuracy before approving payment
- Ensure contractor costs align with budget estimates and provide regular financial status updates to stakeholders
- Maintain Finance and WAWF invoice tracker
- Ensure contractor adherence to all relevant laws, regulations, and contract terms, including cybersecurity and privacy requirements
- Conduct quality assurance reviews to ensure deliverables meet the required standards and performance levels
- Maintain accurate and thorough records of contractor performance, including work completed, issues encountered, and resolutions
Project Manager
United States Air Force
01.2016 - 03.2019
- Trained new personnel on Project Management on Intra-Service, Intra-Agency and Inter-Agency Support Agreements procedures
- Provided guidance to AF personnel on Contracting Representative (COR) fundamentals and requirements
- Develops Statement of Objectives (SOO), Performance Work Statements (PWS), Statement of Works (SOW), Independent Government Cost Estimates (IGCE) for multiple AF projects
- Conducts Market Research on Information Technology (IT) systems and Telecommunication (Telecom) equipment
- Participates in bi-weekly Teleconferences, monthly command briefs, and Regional board meetings
- Provides customers with Technical Assistance and advisement
- Resolved Project complications and challenges
- Resolve a wide variety of conventional problems to include non-performances, scheduling conflicts, and equipment delays
- Analyzed Project Requirements, and Systems, Equipment specifications
- Develops programming/funding documents, and resolves questionable aspects of vendor proposals
- Resolves problems/delays, adjusts schedules and diverts personnel/equipment to meet critical milestones
- Coordinated with stakeholders regarding contractor-planned work schedules
- Prepares budget, technical reports, staff studies, and briefings
- Mitigate Project Risks, anticipate critical issues, and installation delays
- Key Achievement: Resolved customer-deficient network transition resulting in cost savings
- Completed ATM requirement in Dining Facility allowing Airmen to withdraw for meal payment
- Successfully mitigated 2G Wi-Fi grounding issue for customer
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
- Monitored progress against established goals, adjusting schedules and resources to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Provided detailed project status updates to stakeholders and executive management.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Managed projects from procurement to commission.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Coordinated material procurement and required services for projects within budget requirements.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Negotiated and managed third-party contracts related to project deliverables.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
COR
United States Air Force
01.2016 - 03.2019
- Communicate with Contracting Officer
- Communicate with Vendors and Contractors on services and deliverables
- Respond to Request for Information (RFI’s)
- Report to Contracting Officer on contractor performance for multiple projects
- Resolves concerns, issues, or inquiries involving contractor performance project timelines and expectations
- Develops reports on the contractor's technical quality performance
- Attend Contractor/Customer teleconferences
- Coordinate with Contractor for work planning, scheduling, and completion
- Advise Contractor on Base Standards and customer requirements
- Advise Resource Advisor regarding payment for Wide Area Workflow (WAWF) system
- Provide status reports to Management, supervisor, flight chiefs, commander on current projects
- Coordinate with Facility Managers, Site Representatives for contractor work
- Validate with Contracting Squadron on IT equipment specs and accuracy of ordered equipment
- Evaluate Contractor Technical Proposals
- Determine proposals that meet requirements and comply with Federal regulations
- Correspond with contractor on meeting customer requirements/schedules
- Ensure projects deliverables are provided prior to Installation Completion Report (ICR)
- Ensure Quality Assurance Surveillance Plan (QASP) is provided and contractor meets minimum requirements
- Provide Post-installation project report
Project Leader
SPAWARSYSFAC PAC Guam
Barrigada, GU
11.1999 - 12.2015
- Conducted over 50 Oversight meetings for Project Managers, RSIM, and install team
- Coordinated in/out briefs with contractors, project leaders, command representatives, planning director and department head on installations and upgrades
- Presented PowerPoint briefs for Command and stakeholders’ meetings
- Prepared and distributed over 50 illustrated and informational work documents and diagrams
- Inspected, verified and submitted 140-150 Quality Inspections reports
- Performed onsite over 100 inspections to ensure plans are followed
- Resolved safety violations on proper guidance for utility locator
- Conducted over 120 System Operational and Verification Tests
- Managed expenses and operated within budget for over 10 projects
- Directed over 10 Projects with operating budgets of over $1 million
- Managed and coordinated production team and foster a spirit of teamwork
- Prepared Installation Design Plans and Engineering Proposals for 15 projects in accordance with (IAW) Shore Installation Process Handbook and Engineering Standards
- Prepared design of communications systems for facilities
- Prepared development, installation guidelines and budget evaluations
- Provided daily/weekly Project Status Reports to Line Management
- Administered training for Cluster Administrator, Exchange Administration, Taclane and DMS Operations to Customers, Clients and DMS Site Providers
- Successfully submitted over 20 Fleet Readiness Certification Board Packages (FRCB) for Command, Control, Communications, Computer, Intrusion, Surveillance and Reconnaissance (C4ISR) projects
- Submitted over 15 cost estimates and Statement of Works that generated four million dollars
- Skilled in Earned Valued Management tools and Project Management Guide to ensure Project Health
- Cultivated relationships with customers, command representatives, clients and stakeholders
- Proficient in AutoCAD and Microsoft Office Suite
Electronics/Network Installer
SPAWARSYSFAC PAC Guam
Barrigada, GU
11.1999 - 12.2015
- Knowledge of Windows platform (Windows11, Windows7, WinXP)
- Knowledge of OSI layer model, DNS, DHCP, WINS
- Knowledge of IP Routing, RIP, OSPF, EIGRP, Link State, NAT, IPSec, GRE
- Knowledge of Active Directory, Group Policy, Domain Controllers and Domain Administration
- Knowledge of Exchange Server 2003 installation process
- Knowledge of DSL, ADSL, OC-12, OC-3, DS3, T-1, and ISDN PRI’s and BRI’s
- Knowledge of Ethernet (Fast Ethernet, Gigabit Ethernet) FDDI Technology
- Knowledge of ONE-Net Installation Standard
- Evaluated over 100 buildings on IT infrastructure
- Performed Cisco Router and Switch Configurations for Diego Garcia and Guam in installation of highly sensitive SIPRNET systems
- Performed UNIX Configurations for Defense Messaging System (DMS) Site Providers
- Performed MS Exchange and Outlook configuration for DMS Site Providers and Client Workstations
- Performed installation for hundreds of IT Communications Equipment and Devices IAW Building Industry Consulting Service International (BICSI) Installation Standards
- Diagnosed and corrected equipment failure and malfunctions
- Installed, serviced and configured 3M Smartboard, LCD Widescreen Units, Keyboard, Video, and Monitor (KVM) System to include Avocent switches and Black Box switches, Dell PowerEdge Servers, IT Messaging systems, ATM switches and equipment, hubs, servers, fiber optic cabling, SONET Ring, and Wi-Fi equipment
- Conducted Quality Assurance (QA) inspections on projects
- Completed 100% project installations on time and within budget
- Successfully completed ONENet Government oversight on over 200 buildings and systems tested satisfactory
- Successfully installed over 15 C4ISR systems
Telecommunication Mechanic
Naval Computer and Telecommunication Station (NCTS)
FPO, AP
05.1997 - 11.1999
- Surveyed and installed various communication systems IAW tasking as directed by Supervisor
- Provided Rapid Response to Telecommunications Systems failure calls
- Implemented telephone configurations and features
- Interpreted telecommunication schematics, subscriber premise layouts and wiring diagrams
- Performed pre-installation, installation site surveys
- Coordinated inspection and inventory of installation materials
- Installed Category 5 cables for Single and Multiline telephone units
- Installed subscriber premise equipment such as complex key telephone systems, modems, and public announcing (PA) systems
- Analyzed probable causes in communication system failure
- Responsible for acquiring layout sheets, building plans and circuit schematics
- Proficient of specialized tool usage, electronic test equipment capabilities
- Provided periodical preventive maintenance of tools
- Conducted installs, tests and repairs of telephone, modems, public address and intercommunication systems
- Efficient in interpreting layout plans and schematics
- Cultivated relationships with contacts, clients and stakeholders
Co-Director Community Work Experience
01.2008 - 01.2010
- Co-directed 70 adults and 30 teen volunteers
- Recruited, delegated, and assigned volunteers to 12 different divisions
- Controlled expenditures and kept it within the $13,000 budget
- Trained and motivated 25 Crew Leaders
- Conducted 9 volunteer update and informational meetings
- Conducted one 2-hour teaching seminar for all volunteers
- Overseen project details 6 months leading up to event
- Directed between 275-300 kid participants daily for a 5-day period
- Resolved internal conflicts
Skills
Contracting Officer's Rep (COR)
MS Office Power User
MS Pro Tools, Teams, Sharepoint
Attended PMI Training
Timeline
Project Manager
United States Navy
03.2019 - Current
COR
United States Navy
03.2019 - Current
Project Manager
United States Air Force
01.2016 - 03.2019
COR
United States Air Force
01.2016 - 03.2019
Co-Director Community Work Experience
01.2008 - 01.2010
Project Leader
SPAWARSYSFAC PAC Guam
11.1999 - 12.2015
Electronics/Network Installer
SPAWARSYSFAC PAC Guam
11.1999 - 12.2015
Telecommunication Mechanic
Naval Computer and Telecommunication Station (NCTS)
05.1997 - 11.1999
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