ROSE NAVARRO CALMA
Dededo,Guam
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 20-years of medical industry career. Provides strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
27
27
years of professional experience
Work History
Sales Manager
Safety 1st Systems, Inc.
07.2021 - Current
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Business Development Manager
JCME Distributors
10.2020 - 06.2021
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Sales Executive
MD Wholesale
12.2011 - 09.2020
- Achieved and exceeded sales goals targets by cultivating and securing new customer relationships.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Medical Laboratory Technician
Guam Memorial Hospital Authority
09.2010 - 12.2021
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Recorded and maintained accurate data to facilitate tracking of results.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
- Utilized advanced technologies to identify and analyze complex medical samples.
- Collect blood and laboratory samples with focus on accuracy and adherence to aseptic techniques.
- Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
Sales Representative
Medpharm Group of Companies
06.2008 - 09.2010
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Achieved or exceeded company-defined sales quotas.
Territory Manager
United Laboratories, Inc.
04.2002 - 07.2007
- Established successful account relationships by building rapport and maintaining consistent communication.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Researched competitor activity and used findings to develop sales growth strategies.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Medical Technologist
San Felipe Neri Polyclinic
06.1996 - 02.2002
- Analyzed laboratory findings to check accuracy of results.
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
- Trained and oriented new medical technologists to perform and interpret tests.
- Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
Education
Bachelor of Science - Medical Technology
Centro Escolar University
Manila, Philippines03.1996
Skills
- Excellent Communication Skills
- Exceptional Multitasking Skills
- Client Base Retention
- Brand-Building Strategies
- Sales Expertise
- Persuasive Negotiations
- Product Knowledge
- Promotions and Marketing Strategies
- Market and Competitive Analysis
- Key Account Management
Timeline
Sales Manager
Safety 1st Systems, Inc.
07.2021 - Current
Business Development Manager
JCME Distributors
10.2020 - 06.2021
Sales Executive
MD Wholesale
12.2011 - 09.2020
Medical Laboratory Technician
Guam Memorial Hospital Authority
09.2010 - 12.2021
Sales Representative
Medpharm Group of Companies
06.2008 - 09.2010
Territory Manager
United Laboratories, Inc.
04.2002 - 07.2007
Medical Technologist
San Felipe Neri Polyclinic
06.1996 - 02.2002
Bachelor of Science - Medical Technology
Centro Escolar University
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