Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rouben Agbauy

Dededo Village

Summary

Driven professional with extensive experience in retail and automotive sectors, notably at Guaranteed Auto Repair. Excelled in staff management, improving team efficiency by implementing process improvements and fostering a culture of continuous learning. Demonstrated expertise in data analysis and customer service, achieving significant productivity gains. Skilled in mentoring, with a positive and goal-oriented approach. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Stocker

Ross Dress For Less Stores
04.2024 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 50 pounds.

Supervisor

Guaranteed Auto Repair
08.2021 - Current
  • Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in field.

Automotive Technician

Guaranteed Auto Repair Shop
07.2008 - Current
  • Maintained clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Maintained accurate records of time and materials required to perform repairs and service.

Education

GED -

Guam Community College
Mangilao
01.2024

Skills

  • Willing to Learn
  • Positive Attitude
  • Customer Service
  • Friendly and Personable
  • Merchandise Stocking
  • Clear Communication
  • Training and mentoring
  • Goal-Oriented
  • Employee Motivation
  • Staff Management
  • Process Improvement
  • Excel word , microsoft word ,outlook experience
  • Financial Management
  • Data Analytics
  • Analytical Thinking
  • Data Analysis
  • Audit reporting

Timeline

Stocker

Ross Dress For Less Stores
04.2024 - Current

Supervisor

Guaranteed Auto Repair
08.2021 - Current

Automotive Technician

Guaranteed Auto Repair Shop
07.2008 - Current

GED -

Guam Community College
Rouben Agbauy