Serenity McCurry
Summary
Dedicated professional with strong customer service, multitasking, and time management skills. Committed to delivering positive experiences and contributing to organizational success. Eager to apply organizational abilities in entry-level roles while continuing to develop skills and support team objectives.
Overview
7
7
years of professional experience
Work History
Gas Station Clerk
Sharpe Shoppe
Blythewood, SC
08.2020 - 12.2022
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness of store and organized merchandise displays.
- Assisted customers with inquiries and provided product recommendations.
- Ensured compliance with safety regulations during daily operations.
- Trained new employees on operational procedures and customer service standards.
- Verified age of customers purchasing alcohol or tobacco products with valid ID.
- Greeted customers entering the gas station and provided assistance when needed.
- Maintained cleanliness of store by sweeping floors, wiping counters and restocking shelves.
- Provided excellent customer service by addressing complaints promptly and courteously.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Operated cash register to process transactions accurately and efficiently.
- Stocked shelves with merchandise such as snacks, drinks and other convenience items.
- Inspected identification to determine proper age of customers for alcohol and cigarettes.
- Processed customer payments, counted money in cash drawers and balanced receipts with sales.
- Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
- Answered phone calls regarding product availability, prices and special orders.
- Resolved customer complaints in an efficient and professional manner.
- Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
Grocery Store Cashier
BI-LO
greenville, sc
01.2016 - 08.2018
- Maintained a clean and organized checkout area for customer convenience.
- Assisted customers with product inquiries and provided excellent service.
- Handled cash, credit, and debit transactions accurately and securely.
- Stocked shelves and replenished merchandise to enhance store presentation.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Balanced cash drawer at the end of shift according to store policy.
- Processed payments using cash register, credit and debit cards, checks and gift cards.
- Assisted in stocking shelves with merchandise.
- Bagged groceries for customers after they have paid for their purchases.
- Organized checkout lanes to ensure efficient customer flow.
- Greeted customers, answered questions and provided information on products.
- Followed company policies regarding refunds or exchanges of merchandise.
- Maintained cleanliness of work area including counters, floors and display cases.
- Verified prices and rang up items correctly on the register.
- Performed opening duties such as turning on registers and balancing drawers for start-up operations.
Education
High School Diploma -
Berea High School
South Caroline05-2020
Skills
- Teamwork and collaboration
- Communication
- Analytical and critical thinking
- Time management
- Supervision and leadership
- Good Telephone Etiquette
- Organization
- Dependable and responsible
- Organizational skills
- Team management
- Friendly, positive attitude
Timeline
Gas Station Clerk
Sharpe Shoppe
08.2020 - 12.2022
Grocery Store Cashier
BI-LO
01.2016 - 08.2018
High School Diploma -
Berea High School