Serenity Ulloa
Yigo,Guam
Summary
Developed strong interpersonal and organizational skills in a child-focused environment, excelling in communication and activity coordination. Adaptable and dedicated, seeking to transition into a new field where these skills can be leveraged. Committed to creating positive outcomes and fostering growth in any professional setting.
Overview
2
2
years of professional experience
Work History
Child and Youth Program Assistant
RAF Croughton Child Development Center
06.2022 - 11.2024
- Delivered high-level care, assistance, and supervision to children in compliance with the organization's rules and policies.
- Boosted parent satisfaction through consistent communication regarding their child's progress and achievements.
- Communicated effectively with children, fellow staff members, and parents by utilizing active listening and interpersonal skills.
- Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
- Supervised and cared for children ranging in age from infants to school-age, ensuring their safety and well-being
- Planned and implemented age-appropriate activities to promote physical, social, emotional, and cognitive development.
- Established positive relationships with parents/guardians through effective communication and regular updates on the child's progress
- Maintained a clean and organized environment by regularly sanitizing toys, equipment, and play areas
- Managed behavior effectively using positive reinforcement techniques to encourage good manners, cooperation, and conflict resolution skills.
- Implemented daily routines that promoted independence in self-care tasks such as dressing, toileting, and handwashing
- Collaborated with other childcare staff members to ensure smooth transitions between activities throughout the day
- Developed individualized care plans for children with special needs or specific requirements based on input from parents/guardians
- Attended training sessions on child development topics, such as first aid/CPR certification renewal or behavior management strategies
- Demonstrated flexibility in adapting caregiving techniques based on each child's unique personality traits or learning styles
- Maintained accurate records of daily activities, including meals served/snacks provided, nap times/rest periods taken by each child.
Education
High School Diploma -
Guam High School
Hagåtña, Guam2020
Associate of Arts -
Guam Community College
Mangilao, GuamAssociate of Arts -
University of Maryland Global Campus
Adelphi, MarylandSkills
- Microsoft Office Suite
- Operate Windows OS
- Typing
- Adobe Creative Suite
- Curriculum planning
- Writing and verbal communication
- Issue resolution
- Parental involvement
- Time management
- Organizational skills
- Reliability
- Multitasking
Additional Information
In June 2023, I dedicated two weeks to volunteering with the recovery efforts at the RAF Croughton Childcare Development Center. The center had endured significant damage due to a storm flood. My role involved assisting in the preparation to reopen summer programs within two weeks in July 2023. Recovery efforts included cleaning all rooms, moving furniture, removing damaged and soiled items, and removing all trash from the building. My contributions helped to ensure the timely reopening of the childcare center, allowing the facility to provide uninterrupted services to its clients.
Timeline
Child and Youth Program Assistant
RAF Croughton Child Development Center
06.2022 - 11.2024
High School Diploma -
Guam High School
Associate of Arts -
Guam Community College
Associate of Arts -
University of Maryland Global Campus
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