Shaina Mharie Bayatan
Dededo Village
Summary
Hardworking team player with expertise in completing various tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Association Of Owners Of Pacific Towers
01.2023 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Shift Supervisor
Wendy's Guam
10.2020 - 12.2022
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
Education
High School Diploma -
Okkodo High School
Dededo 06.2020
Skills
- Scheduling
- Calendar Management
- Coordination
- Time Management
- Office Management
- Tech-Savvy
- Customer Service
- Strong Problem Solver
Certification
Servsafe Certification (2021-2026)
Timeline
Administrative Assistant
Association Of Owners Of Pacific Towers
01.2023 - Current
Shift Supervisor
Wendy's Guam
10.2020 - 12.2022
High School Diploma -
Okkodo High School
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