SHALOTTA HAE DILIAUR JIRO MASANG
Mangilao,GU
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept at collaborating with others to accomplish demanding objectives, ensure smooth day to day operations, and encourage positive team dynamics.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Stewart's Auto Garage
Dededo
02.2024 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Car Rental Agent
Patriot Car Rental
Agana, Guam
10.2023 - 02.2024
- Greeted customers, answered their questions and provided information about car rental services.
- Explained the terms of rental agreements to customers.
- Maintained records of vehicle availability, condition, maintenance and repair history.
- Ensured that all safety regulations were followed when handling vehicles.
Barista/Cashier
Chatime - Chan Woo Corporation
Agana, Guam
08.2023 - 02.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Administrative Assistant Intern
Koror State Government Treasury
Koror , Palau
05.2023 - 08.2023
- Assisted with basic accounting functions by reconciling company credit card, petty cash and expense reports.
- Prepared, proofread, and edited correspondence, reports, spreadsheets, presentations, and other documents.
- Provided administrative support to the executive team in a timely manner.
Assistant Accountant Intern
Koror State Government Treasury
Koror , Palau
05.2022 - 08.2022
- Assisted in preparing financial statements and reports.
- Developed spreadsheets to track financial information.
- Managed accounts payable process including vendor inquiries, payments, and reconciliations.
Education
Associate of Science - Business Accounting
Palau Community College
Palau05-2022
Bachelor of Arts - Business Administration
Bachelor of Science
Guam Skills
- Business Planning
- Project Management
- Staff Management
- Training and development
- Business Development
- Financial Management
Timeline
Assistant Manager
Stewart's Auto Garage
02.2024 - Current
Car Rental Agent
Patriot Car Rental
10.2023 - 02.2024
Barista/Cashier
Chatime - Chan Woo Corporation
08.2023 - 02.2024
Administrative Assistant Intern
Koror State Government Treasury
05.2023 - 08.2023
Assistant Accountant Intern
Koror State Government Treasury
05.2022 - 08.2022
Associate of Science - Business Accounting
Palau Community College
Bachelor of Arts - Business Administration
Bachelor of Science
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