Shiela Fresnoza
Dededo,GU
Overview
27
27
years of professional experience
Work History
Patient Service Rep
BLUE OCEAN MEDICAL GROUP / IHP
06.2024 - 06.2025
- Patient coordination; schedule follow-up visits and answer calls/books appointments as necessary.
- Verifying patients insurance coverage.
- Creating superbills for daily clinic schedule.
- Scan and distribution of all superbills to designated billers.
- Cashier - 06/24/2024-06/2025
- Collect all copayments and finalized billing accordingly.
- Knowledge and use of POS system.
- Run daily report of my sales to balance and close out till.
- Medical Records.
Claims Examiner
TAKE CARE INSURANCE COMPANY
10.2023 - 11.2023
- Investigate medical insurance claims, patient insurance coverage information & eligibility.
Billing Clerk
MEDPHARM GROUP OF COMPANIES
01.2023 - 10.2023
- EOB, claims eligibility for Medicare/Medicaid.
- Updated financial information for health organizations.
- Updated patient records and account balances.
- General medical billing duties of billing clerk for pharmacy.
Server/Hostess
DENNYS GUAM
06.1998 - 01.2005
- Greeting customers and maintaining a friendly demeanor throughout their experience.
- Accurately taking food and beverage orders, correctly using the ordering system. Handling payments, cashier.
- Maintaining dining ambiance with an enthusiastic attitude.
Timeline
Patient Service Rep
BLUE OCEAN MEDICAL GROUP / IHP
06.2024 - 06.2025
Claims Examiner
TAKE CARE INSURANCE COMPANY
10.2023 - 11.2023
Billing Clerk
MEDPHARM GROUP OF COMPANIES
01.2023 - 10.2023
Server/Hostess
DENNYS GUAM
06.1998 - 01.2005