SONJA AYAMI T. Espaldon
Tamuning,Guam
Overview
5
5
years of professional experience
Work History
Administrator
Kian Corporation
Tumon, GU
07.2022 - Current
- Assisted in the development of new administrative systems, procedures and policies.
- Maintained filing system for important documents such as contracts and invoices.
- Utilized document management system to organize company files, while keeping and maintaining up-to-date and easily accessible data.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
- Processed payroll information including salary, deductions, bonuses and vacation time.
- Maintained accurate records of employee attendance, leave balances and tax information.
Benefits Consultant
Aflac
Hagatna, Guam
04.2022 - 07.2022
- Developed and implemented employee benefit plans, policies, and procedures.
- Conducted research and analysis to evaluate the effectiveness of existing benefit programs.
- Managed the administration of all health, dental, vision and disability insurance plans.
- Ensured accuracy of data entry into payroll system related to deductions for insurance premiums.
Banquet Sales Coordinator
Lotte Hotel Guam
Tumon, Guam
12.2019 - 03.2022
- Planned event logistics and delegated responsibilities to kitchen and event service staff.
- Prepared banquet event orders by developing paperwork, contracts and floor plans.
- Established banquet budget, including food and beverage sales as well as labor costs.
- Directed schedule of weekly projects and anticipated timelines for completion dates.
- Automated office operations, managed client correspondence and tracked records.
- Improved productivity initiatives and scheduling appointments.
- Maintained accurate records of all bookings and payments received from clients.
Administrative Assistant
LOTTE HOTEL GUAM
Tumon, GU
04.2019 - 12.2019
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
Education
Associate of Science - Tourism & Travel Marketing
Guam Community College
Mangilao, Guam01-2021
Associate of Science - Business Administration
University of Guam
Mangilao, Guam 2017
Associate of Science - Business Administration
Argosy University of Hawaii
Honolulu, Hawaii2016
High School Diploma -
John F. Kennedy High School
Upper Tumon, Guam05.2015
Skills
- Office Administration
- Recordkeeping and File Management
- Reporting and documentation
- Excellent Communicator
- Attention to Detail
- Continuous Improvement
Timeline
Administrator
Kian Corporation
07.2022 - Current
Benefits Consultant
Aflac
04.2022 - 07.2022
Banquet Sales Coordinator
Lotte Hotel Guam
12.2019 - 03.2022
Administrative Assistant
LOTTE HOTEL GUAM
04.2019 - 12.2019
Associate of Science - Tourism & Travel Marketing
Guam Community College
Associate of Science - Business Administration
University of Guam
Associate of Science - Business Administration
Argosy University of Hawaii
High School Diploma -
John F. Kennedy High School