Stephanie Kelly Lachica
Yigo Village
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
8
8
years of professional experience
Work History
Sales Associate
Ross
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Accounting
eGuamdirectory
05.2016 - Current
- Provided accounting and clerical assistance
- Assisting with day-to-day accounting operations.
- Streamlined accounting processes by implementing efficient accounting automation.
Sales and Marketing
EGuamdirectory
05.2016 - Current
- Analyzed sales and marketing data.
- Built relationships with sales and marketing manager.
- Promoted business with effective sales and marketing strategies.
- Prepared materials for sales and marketing to support growth.
Education
No Degree - Civil Engineering
University of Guam
Mangilao Village, GuamHigh School Diploma -
Saint Paul Christian School
Dededo Village, Guam06.2020
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Accounting
Timeline
Sales Associate
Ross
05.2023 - Current
Accounting
eGuamdirectory
05.2016 - Current
Sales and Marketing
EGuamdirectory
05.2016 - Current
No Degree - Civil Engineering
University of Guam
High School Diploma -
Saint Paul Christian School
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