Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tadao Nena

Dededo,Guam

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience

Work History

Fuel Station Manager/Retail Store Associate

HT & SONS RETAIL STORE
01.2012 - 10.2023
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

KOSRAE HIGH SCHOOL
KOSRAE F.S.M

Skills

  • Fuel Logs
  • Duty Delegation
  • Installing Windshields
  • Corrective Actions
  • Delivery Schedules
  • Operational Efficiency
  • Fuel Safety
  • Company Standards

Timeline

Fuel Station Manager/Retail Store Associate

HT & SONS RETAIL STORE
01.2012 - 10.2023

KOSRAE HIGH SCHOOL
Tadao Nena