Tadashi E. Hiura
Santa Rita
Summary
Experienced in sales and F&B with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Proven to exceed goals and upsell for probability for the company.
Overview
5
5
years of professional experience
Work History
Barista
Infusion Coffee and Tea
12.2021 - 01.2023
- May be contacted at (671) 989-6223
- Controlled line and crowd with quick, efficient service.
- Excellence in customer service upholding cleanliness safety and cafe values.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings. Knowledge of product components and ingredients.
Bank Teller
BankPacific, LTD
01.2022 - 06.2022
- May be contacted at (671) 479-1159
- Processing and assisting customers with deposits, withdrawals, loans, and mortgages
- Customer service, creating new bank accounts, cash handling in large quantities, ATM servicing, accurate filing of records, and courier tasks
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Reconciled cash drawer and resolved discrepancies.
Sales associate
Tillys World of Jeans & Tops, Inc
07.2021 - 11.2021
- May be contacted at (619) 294-3160,
- Customer service in retail, selling of apparel, cashiering with returns and exchange, managing and distributing shipment, brand product knowledge.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained store appearance by organizing, restocking, and allocating apparel.
Line cook
Spill the Beans Coffee and Bagel Shop
02.2019 - 06.2021
- May be contacted at (619) 233-3836
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed and sanitized all kitchen and cooking equipment rigorously.
- Produced quality and consistent dishes for customer loyalty and satisfaction.
Server
GU'D Munchies LLC
12.2017 - 06.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Biology
University of Guam
Mangilao, GU06.2025
Biology
San Diego Community College District
San Diego, CAHigh School Diploma -
George Washington High School
Mangilao, GU 06.2018
Skills
- Cash Register Operation
- Adaptable and Flexible
- Inventory Control Procedures
- Social Perceptiveness
- Patron Experiences
- Goal Orientated
- Task Driven
- Cash Handling
- Food Safety Oversight
- Hospitality Service Expertise
- Food Preparation and Safety
- Customer Satisfaction
Languages
English
Native language
American Sign Language
Advanced
C1
References
- Kristin Uson (Manager) - (671) 727-9613
- James Arriola (Manager) - (671) 483-5025
- Teah Salas (Manager) - (671) 787-0823
Timeline
Bank Teller
BankPacific, LTD
01.2022 - 06.2022
Barista
Infusion Coffee and Tea
12.2021 - 01.2023
Sales associate
Tillys World of Jeans & Tops, Inc
07.2021 - 11.2021
Line cook
Spill the Beans Coffee and Bagel Shop
02.2019 - 06.2021
Server
GU'D Munchies LLC
12.2017 - 06.2018
Biology
University of Guam
Biology
San Diego Community College District
High School Diploma -
George Washington High School
Similar Profiles
Kayanna KosmesKayanna Kosmes
Barista at Infusion Coffee & TeaBarista at Infusion Coffee & Tea
Faith KelleyFaith Kelley
Barista at Infusion Coffee & TeaBarista at Infusion Coffee & Tea
Tasha BakerTasha Baker
Inventory Control Coordinator at Lipton Tea and InfusionInventory Control Coordinator at Lipton Tea and Infusion